FAQ
1) Do you provide any guarantees for my 3 Minute Hero tickets?Yes we do! Once the ticket broker has confirmed your order, TicketSupply.com guarantees that your 3 Minute Hero tickets will be authentic and that you will receive them in time to attend the 3 Minute Hero event. If the 3 Minute Hero tickets are hard tickets, they will be mailed to you. If 3 Minute Hero tickets are emailable or are digital tickets, the broker may email them to you for your convenience.
2) Do you provide information regarding the 3 Minute Hero?Yes, we list additional information about the 3 Minute Hero so you can ensure that this is the pop & rock event that you wish to attend. You can also find more information about the concert venue. This will allow you to verify that it is the proper event before you make your 3 Minute Hero ticket purchase.
3) Can my 3 Minute Hero tickets be sent to an address other than my billing address?3 Minute Hero tickets that are mailed are sent only to the billing address on file for the buyer. If this is not convenient and the tickets are hard tickets, some 3 Minute Hero ticket brokers allow buyers to select a will call pickup option. If the tickets may be digital tickets, you can check into electronic tickets; these can be printed from any location. If you are not sure if the specific 3 Minute Hero tickets can be electronic tickets, please contact our customer support and they can help you find this information.
4) Is there a guarantee for the delivery of your 3 Minute Hero tickets?You will be notified of the approximate ship date after you order. Typically 3 Minute Hero tickets are shipped within 1 business day but there may be cases where the pop & rock tickets are not shipped right away. We guarantee that your 3 Minute Hero tickets will arrive to you in time for the event. If it is not possible to get your 3 Minute Hero tickets to you in time by shipping, we will arrange for you to pick them up locally or at the venue will call office before the pop & rock event.
5) Help!!! I lost my 3 Minute Hero tickets for the event! Can you do anything? Unfortunately, TicketSupply.com is unable to help if you have lost your 3 Minute Hero tickets. You can contact the ticket broker to see if he or she can have the venue resend the 3 Minute Hero tickets. However, there are no guarantees so it is important that you keep the 3 Minute Hero tickets safe once you receive them. You can find your 3 Minute Hero ticket broker's information on your receipt that was emailed to you.