FAQ
1) I want to purchase r & b & soul tickets but I don't know if an event for BiBi McGill is planned in the near future. How do I find information about the BiBi McGill schedule?TicketSupply.com posts the BiBi McGill schedule if it has been made public. You can view the BiBi McGill schedule on our site and select the date you want to attend (if available). Our site will supply a list of all available tickets to see BiBi McGill. Just select the tickets you want, make a purchase, and get ready to attend that r & b & soul event of a lifetime!
2) How do I find parking information, security procedures, and the BiBi McGill gate opening times for the venue?The best way to get the most accurate and updated BiBi McGill event details is to contact venue directly. A r & b & soul representative will be able to direct you to find more information about parking and any relevant security details for the BiBi McGill event. The representative will also be able to provide you with the BiBi McGill gate/door opening times. In most cases, this BiBi McGill event information will also be available on the venues web site.
3) I think I may have received the wrong BiBi McGill tickets. What do I do?It is rare that a buyer will receive the wrong BiBi McGill tickets, but accidents can happen. If you believe that you have received the incorrect BiBi McGill tickets, please contact the ticket broker that is listed on your BiBi McGill receipt and provide your order number. Please note that your name isn't always the name on the r & b & soul tickets and that isn't a problem, those are your concert tickets. If the BiBi McGill tickets are in a better section, then the ticket broker might have decided to upgrade your BiBi McGill tickets for free. Please check with the ticket broker to discuss this with them. If they are in fact the wrong BiBi McGill tickets, the ticket broker and us will make every effort to resolve the issue to your satisfaction. Keep in mind that you are covered by our 100% guarantee on r & b & soul tickets so you should not have any concerns.
4) Why do BiBi McGill tickets within the same section have different prices?TicketSupply.com is an open ticket broker marketplace for BiBi McGill. When you purchase tickets to BiBi McGill you are purchasing from accredited ticket broker companies. The reason the tickets for BiBi McGill vary in price in the same section is due to different ticket brokers listing the BiBi McGill tickets. These brokers often list BiBi McGill tickets competitively based on market standards and availability but their perception and expenses of obtaining the BiBi McGill tickets are different per broker.
5) How do I make sure that the BiBi McGill discount code is properly applied to my r & b & soul order?All of our tickets are offered at discounted prices. However, if a BiBi McGill discount code was provided, simply enter it in the proper area at checkout. Once you enter the BiBi McGill discount code, scroll up and verify that the discount code was applied for your BiBi McGill tickets. If you still have questions, you can send our concert ticket team an email and we will confirm your discount code validity.