FAQ
1) How do I find parking information, security procedures, and the Big Bang gate opening times for the venue?The best way to get the most accurate and updated Big Bang event details is to contact venue directly. A pop & rock representative will be able to direct you to find more information about parking and any relevant security details for the Big Bang event. The representative will also be able to provide you with the Big Bang gate/door opening times. In most cases, this Big Bang event information will also be available on the venues web site.
2) What do I do if my order for Big Bang tickets has not been confirmed by the ticket broker?If the pop & rock ticket broker has not confirmed your order for Big Bang tickets, you should call them to find out if there is a problem with your billing. If the ticket broker is unable to confirm the Big Bang order because the tickets are sold (this is very rare), they will search the TicketSupply.com marketplace to find other Big Bang tickets for you or we will allow you to cancel the order for a refund. When looking for alternate Big Bang tickets, we will try to find those with a similar price and location. However, supply and demand for pop & rock events dictate price and location so there are no guarantees.
3) Why isn't my name displayed on my Big Bang tickets?You are purchasing these Big Bang tickets from a ticket broker who has obtained them for you from someone who couldn't attend the Big Bang event. Since the concert venue only scans the ticket barcodes, the name on the Big Bang ticket is irrelevant. It should not prevent you from seeing Big Bang and experiencing the full pop & rock event.
4) I think I may have received the wrong Big Bang tickets. What do I do?It is rare that a buyer will receive the wrong Big Bang tickets, but accidents can happen. If you believe that you have received the incorrect Big Bang tickets, please contact the ticket broker that is listed on your Big Bang receipt and provide your order number. Please note that your name isn't always the name on the pop & rock tickets and that isn't a problem, those are your concert tickets. If the Big Bang tickets are in a better section, then the ticket broker might have decided to upgrade your Big Bang tickets for free. Please check with the ticket broker to discuss this with them. If they are in fact the wrong Big Bang tickets, the ticket broker and us will make every effort to resolve the issue to your satisfaction. Keep in mind that you are covered by our 100% guarantee on pop & rock tickets so you should not have any concerns.
5) I do not want to miss the upcoming event for Big Bang. Do you have the event schedule?Yes! All information about the Big Bang tour is posted as soon as it is made public. Use the TicketSupply.com web site to view the Big Bang schedule. The schedule will be available in the concert, pop & rock section. Look for your location and purchase the cheapest tickets available for this excellent concert event. You can also stay fully informed by signing up for our newsletter, we have information about Big Bang regularly.