FAQ
1) What do I do if the r & b & soul event that I have tickets for is cancelled and no replacement Brian Owens event is scheduled?We suggest calling your ticket broker that was listed on your Brian Owens order receipt. You may need to return the Brian Owens tickets to receive a full refund. If you have received your Brian Owens tickets electronically, you do not need to return them. The r & b & soul ticket refunds are typically shown on your statement within 5-7 business days once it is processed by the ticket broker.
2) I want to attend the Brian Owens event in several cities. Can I view the entire Brian Owens schedule on the TicketSupply.com web site?Yes, TicketSupply.com lists all the Brian Owens tour dates to simplify your shopping experience. Just search Brian Owens or browse the concert section for Brian Owens. There you will see the Brian Owens schedule listed and you'll find the dates that the Brian Owens event will be held in your desired locations. If you have been to a concert event before then be sure to select the best seats for your preference. If you haven't seen Brian Owens or been to a concert or r & b & soul event then feel free to just ask one of our ticket specialists.
3) Is there a way for me to verify that my Brian Owens tickets are authentic?Currently, TicketSupply.com does not offer a customer authenticity verification process for Brian Owens, or any other, tickets. However, TicketSupply.com verifies that all Brian Owens tickets purchased on its site are authentic. If there should be any doubt, please contact us directly and we'll check into this for you.
4) What do I do if I received an error message when placing my Brian Owens ticket order?If you see an error message when you are placing your order for Brian Owens tickets, check to make sure that the details you provided on the Brian Owens order form are correct. If, after correcting everything, you still receive an error message, please contact our phone support and they would be happy to help you resolve the situation.
5) I ordered my Brian Owens tickets. When will they ship?Once you have ordered your Brian Owens tickets, TicketSupply.com sends you an email containing your tracking website/pin as well as information regarding your ticket broker. You can track your Brian Owens tickets using the website link and/or contact your ticket broker for more information. We guarantee that your r & b & soul tickets will arrive in time for the Brian Owens event!