FAQ
1) I think I may have received the wrong Chris Rock tickets. What do I do?It is rare that a buyer will receive the wrong Chris Rock tickets, but accidents can happen. If you believe that you have received the incorrect Chris Rock tickets, please contact the ticket broker that is listed on your Chris Rock receipt and provide your order number. Please note that your name isn't always the name on the comedy tickets and that isn't a problem, those are your concert tickets. If the Chris Rock tickets are in a better section, then the ticket broker might have decided to upgrade your Chris Rock tickets for free. Please check with the ticket broker to discuss this with them. If they are in fact the wrong Chris Rock tickets, the ticket broker and us will make every effort to resolve the issue to your satisfaction. Keep in mind that you are covered by our 100% guarantee on comedy tickets so you should not have any concerns.
2) What do I do if my order for Chris Rock tickets has not been confirmed by the ticket broker?If the comedy ticket broker has not confirmed your order for Chris Rock tickets, you should call them to find out if there is a problem with your billing. If the ticket broker is unable to confirm the Chris Rock order because the tickets are sold (this is very rare), they will search the TicketSupply.com marketplace to find other Chris Rock tickets for you or we will allow you to cancel the order for a refund. When looking for alternate Chris Rock tickets, we will try to find those with a similar price and location. However, supply and demand for comedy events dictate price and location so there are no guarantees.
3) How do I find parking information, security procedures, and the Chris Rock gate opening times for the venue?The best way to get the most accurate and updated Chris Rock event details is to contact venue directly. A comedy representative will be able to direct you to find more information about parking and any relevant security details for the Chris Rock event. The representative will also be able to provide you with the Chris Rock gate/door opening times. In most cases, this Chris Rock event information will also be available on the venues web site.
4) Why isn't my name displayed on my Chris Rock tickets?You are purchasing these Chris Rock tickets from a ticket broker who has obtained them for you from someone who couldn't attend the Chris Rock event. Since the concert venue only scans the ticket barcodes, the name on the Chris Rock ticket is irrelevant. It should not prevent you from seeing Chris Rock and experiencing the full comedy event.
5) How do I find the seats for Chris Rock tickets?On the page containing Chris Rock ticket details, the general location may be listed if they were provided by the ticket broker. (ticket notes under ticket listing) We do not require the seat numbers to be listed by the ticket brokers for the privacy of the buyer and seller. If the Chris Rock seat numbers are not listed, buyers can rest assured that all seats purchased from a single listing will be located together unless otherwise clearly stated in the Chris Rock ticket notes.