FAQ
1) Do you provide information regarding the Delain?Yes, we list additional information about the Delain so you can ensure that this is the alternative event that you wish to attend. You can also find more information about the concert venue. This will allow you to verify that it is the proper event before you make your Delain ticket purchase.
2) Do you offer discounted Delain tickets for every city on TicketSupply.com?Yes, you can find cheap Delain tickets on TicketSupply.com for all venues. A huge selection of concert tickets is available for Delain and all other alternative events. You can view the entire inventory of tickets on our web site, including those for concert events or just for Delain. You can also buy Delain tickets directly from TicketSupply.com with ease.
3) What do I do if the Delain start time listed on the ticket is different than the time contained in my order information?The start time of the event may have changed since the tickets print date. TicketSupply.com and the ticket broker are not responsible for anyone missing an event due to a time change. Therefore, if you have questions, you should contact the concert venue to determine the correct start time for the Delain event. They would be happy to let you know of any changes to the Delain event.
4) I think I may have received the wrong Delain tickets. What do I do?It is rare that a buyer will receive the wrong Delain tickets, but accidents can happen. If you believe that you have received the incorrect Delain tickets, please contact the ticket broker that is listed on your Delain receipt and provide your order number. Please note that your name isn't always the name on the alternative tickets and that isn't a problem, those are your concert tickets. If the Delain tickets are in a better section, then the ticket broker might have decided to upgrade your Delain tickets for free. Please check with the ticket broker to discuss this with them. If they are in fact the wrong Delain tickets, the ticket broker and us will make every effort to resolve the issue to your satisfaction. Keep in mind that you are covered by our 100% guarantee on alternative tickets so you should not have any concerns.
5) What do I do if my order for Delain tickets has not been confirmed by the ticket broker?If the alternative ticket broker has not confirmed your order for Delain tickets, you should call them to find out if there is a problem with your billing. If the ticket broker is unable to confirm the Delain order because the tickets are sold (this is very rare), they will search the TicketSupply.com marketplace to find other Delain tickets for you or we will allow you to cancel the order for a refund. When looking for alternate Delain tickets, we will try to find those with a similar price and location. However, supply and demand for alternative events dictate price and location so there are no guarantees.