FAQ
1) I want to attend the DMX event in several cities. Can I view the entire DMX schedule on the TicketSupply.com web site?Yes, TicketSupply.com lists all the DMX tour dates to simplify your shopping experience. Just search DMX or browse the concert section for DMX. There you will see the DMX schedule listed and you'll find the dates that the DMX event will be held in your desired locations. If you have been to a concert event before then be sure to select the best seats for your preference. If you haven't seen DMX or been to a concert or rap & hip hop event then feel free to just ask one of our ticket specialists.
2) What do I do if the DMX start time listed on the ticket is different than the time contained in my order information?The start time of the event may have changed since the tickets print date. TicketSupply.com and the ticket broker are not responsible for anyone missing an event due to a time change. Therefore, if you have questions, you should contact the concert venue to determine the correct start time for the DMX event. They would be happy to let you know of any changes to the DMX event.
3) Is there a way for me to verify that my DMX tickets are authentic?Currently, TicketSupply.com does not offer a customer authenticity verification process for DMX, or any other, tickets. However, TicketSupply.com verifies that all DMX tickets purchased on its site are authentic. If there should be any doubt, please contact us directly and we'll check into this for you.
4) I ordered my DMX tickets. When will they ship?Once you have ordered your DMX tickets, TicketSupply.com sends you an email containing your tracking website/pin as well as information regarding your ticket broker. You can track your DMX tickets using the website link and/or contact your ticket broker for more information. We guarantee that your rap & hip hop tickets will arrive in time for the DMX event!
5) What do I do if I never received or I accidentally deleted the email needed to print my DMX tickets?If you did not receive the email needed to print your DMX tickets, or you accidentally deleted it, not to worry. Contact your ticket broker listed on your DMX receipt. They can resend the DMX tickets for you. If you are unable to find your rap & hip hop ticket broker information needed, contact us via phone and we will assist you. We are here to make sure that your concert ticket experience is as easy and worry-free as possible.