FAQ
1) I think I may have received the wrong Donnie Iris tickets. What do I do?It is rare that a buyer will receive the wrong Donnie Iris tickets, but accidents can happen. If you believe that you have received the incorrect Donnie Iris tickets, please contact the ticket broker that is listed on your Donnie Iris receipt and provide your order number. Please note that your name isn't always the name on the pop & rock tickets and that isn't a problem, those are your concert tickets. If the Donnie Iris tickets are in a better section, then the ticket broker might have decided to upgrade your Donnie Iris tickets for free. Please check with the ticket broker to discuss this with them. If they are in fact the wrong Donnie Iris tickets, the ticket broker and us will make every effort to resolve the issue to your satisfaction. Keep in mind that you are covered by our 100% guarantee on pop & rock tickets so you should not have any concerns.
2) What do I do if my order for Donnie Iris tickets has not been confirmed by the ticket broker?If the pop & rock ticket broker has not confirmed your order for Donnie Iris tickets, you should call them to find out if there is a problem with your billing. If the ticket broker is unable to confirm the Donnie Iris order because the tickets are sold (this is very rare), they will search the TicketSupply.com marketplace to find other Donnie Iris tickets for you or we will allow you to cancel the order for a refund. When looking for alternate Donnie Iris tickets, we will try to find those with a similar price and location. However, supply and demand for pop & rock events dictate price and location so there are no guarantees.
3) How do I find the seats for Donnie Iris tickets?On the page containing Donnie Iris ticket details, the general location may be listed if they were provided by the ticket broker. (ticket notes under ticket listing) We do not require the seat numbers to be listed by the ticket brokers for the privacy of the buyer and seller. If the Donnie Iris seat numbers are not listed, buyers can rest assured that all seats purchased from a single listing will be located together unless otherwise clearly stated in the Donnie Iris ticket notes.
4) I love pop & rock events! What are the prices of the tickets for Donnie Iris in my area?The prices for Donnie Iris are different for every location. All of the prices are clearly displayed on our web site. You can find these by browsing to concert and then to pop & rock; here you will then look for the Donnie Iris listed. Donnie Iris ticket prices are listed in U.S. dollars unless otherwise noted. TicketSupply.com offers the lowest prices on all Donnie Iris tickets.
5) How do I know if the Donnie Iris event has been cancelled due to inclement weather?If inclement weather is being experienced on the day of the Donnie Iris event, contact the venue to see if the event has been postponed or cancelled. The concert venue will have the most updated Donnie Iris event information along with any alternate parking arrangements due to treacherous conditions in and around the location.