FAQ
1) How do I find the seats for Duelo tickets?On the page containing Duelo ticket details, the general location may be listed if they were provided by the ticket broker. (ticket notes under ticket listing) We do not require the seat numbers to be listed by the ticket brokers for the privacy of the buyer and seller. If the Duelo seat numbers are not listed, buyers can rest assured that all seats purchased from a single listing will be located together unless otherwise clearly stated in the Duelo ticket notes.
2) I think I may have received the wrong Duelo tickets. What do I do?It is rare that a buyer will receive the wrong Duelo tickets, but accidents can happen. If you believe that you have received the incorrect Duelo tickets, please contact the ticket broker that is listed on your Duelo receipt and provide your order number. Please note that your name isn't always the name on the latin tickets and that isn't a problem, those are your concert tickets. If the Duelo tickets are in a better section, then the ticket broker might have decided to upgrade your Duelo tickets for free. Please check with the ticket broker to discuss this with them. If they are in fact the wrong Duelo tickets, the ticket broker and us will make every effort to resolve the issue to your satisfaction. Keep in mind that you are covered by our 100% guarantee on latin tickets so you should not have any concerns.
3) What do I do if my order for Duelo tickets has not been confirmed by the ticket broker?If the latin ticket broker has not confirmed your order for Duelo tickets, you should call them to find out if there is a problem with your billing. If the ticket broker is unable to confirm the Duelo order because the tickets are sold (this is very rare), they will search the TicketSupply.com marketplace to find other Duelo tickets for you or we will allow you to cancel the order for a refund. When looking for alternate Duelo tickets, we will try to find those with a similar price and location. However, supply and demand for latin events dictate price and location so there are no guarantees.
4) How do I know I am getting a good price when buying latin tickets to see Duelo?Our website specializes in sold-out and unavailable seating for Duelo events and many others. When you purchase Duelo tickets from us you can rest assured that our prices are cheaper than our competitors. When you are comparing the prices, consider the Duelo ticket availability, latin event popularity, and the expenses that ticket brokers incur when they obtained the Duelo tickets.
5) How do I find parking information, security procedures, and the Duelo gate opening times for the venue?The best way to get the most accurate and updated Duelo event details is to contact venue directly. A latin representative will be able to direct you to find more information about parking and any relevant security details for the Duelo event. The representative will also be able to provide you with the Duelo gate/door opening times. In most cases, this Duelo event information will also be available on the venues web site.