FAQ
1) What do I do if my order for Eclipsed tickets has not been confirmed by the ticket broker?If the classical ticket broker has not confirmed your order for Eclipsed tickets, you should call them to find out if there is a problem with your billing. If the ticket broker is unable to confirm the Eclipsed order because the tickets are sold (this is very rare), they will search the TicketSupply.com marketplace to find other Eclipsed tickets for you or we will allow you to cancel the order for a refund. When looking for alternate Eclipsed tickets, we will try to find those with a similar price and location. However, supply and demand for classical events dictate price and location so there are no guarantees.
2) Do you provide any guarantees for my Eclipsed tickets?Yes we do! Once the ticket broker has confirmed your order, TicketSupply.com guarantees that your Eclipsed tickets will be authentic and that you will receive them in time to attend the Eclipsed event. If the Eclipsed tickets are hard tickets, they will be mailed to you. If Eclipsed tickets are emailable or are digital tickets, the broker may email them to you for your convenience.
3) Is TicketSupply.com offering discounted Eclipsed tickets for all venues on the classical schedule?Yes, TicketSupply.com is offering a huge supply of Eclipsed tickets in all cities and venues on the classical schedule. In fact, we offer a wide variety of tickets for all concert events within every city. You can rest assured that you will find an excellent offering of concert tickets at discounted prices when you visit our site.
4) Help!!! I lost my Eclipsed tickets for the event! Can you do anything? Unfortunately, TicketSupply.com is unable to help if you have lost your Eclipsed tickets. You can contact the ticket broker to see if he or she can have the venue resend the Eclipsed tickets. However, there are no guarantees so it is important that you keep the Eclipsed tickets safe once you receive them. You can find your Eclipsed ticket broker's information on your receipt that was emailed to you.
5) As a buyer of Eclipsed tickets, what are my responsibilities?TicketSupply.com requires all Eclipsed ticket buyers to review and understand that all sales are final and that Eclipsed ticket prices are determined by the ticket brokers. We value your business and we are willing to answer any classical ticket questions that you may have. Due to the nature of the event industry, TicketSupply.com is not responsible for time, date, or venue changes and can't issue refunds due to any of these changes. Your Eclipsed tickets will be good for the rescheduled date.