FAQ
1) Why are there sometimes fees charged for picking up Ernani tickets?Last minute Ernani orders may be subject to an additional fee because of the logistics of getting your Ernani tickets to the venue. This enables you to conveniently pick up your tickets when an event is within a few days.
2) Are the listed prices for Ernani tickets different from their face value?In most cases, the listed price will be different from the face value of the Ernani tickets. The posted price for these Ernani tickets is determined by the ticket broker. Ticket brokers need to account for expenses in obtaining the tickets, delivery charges, convenience fees, and other charges in addition to the cost of acquiring the Ernani tickets. Buyers may pay more or less than face value for their Ernani tickets.
3) What if the Ernani event is postponed?If the Ernani event is postponed, your Ernani tickets will be usable for the postponed event. Since this may be subject to exceptions, you can contact the ticket broker of your Ernani tickets to confirm. Call or send the broker an email using the seller contact information that TicketSupply.com provided to you when you bought your Ernani tickets.
4) Help!!! I lost my Ernani tickets for the event! Can you do anything? Unfortunately, TicketSupply.com is unable to help if you have lost your Ernani tickets. You can contact the ticket broker to see if he or she can have the venue resend the Ernani tickets. However, there are no guarantees so it is important that you keep the Ernani tickets safe once you receive them. You can find your Ernani ticket broker's information on your receipt that was emailed to you.
5) How do I find parking information, security procedures, and the Ernani gate opening times for the venue?The best way to get the most accurate and updated Ernani event details is to contact venue directly. A opera representative will be able to direct you to find more information about parking and any relevant security details for the Ernani event. The representative will also be able to provide you with the Ernani gate/door opening times. In most cases, this Ernani event information will also be available on the venues web site.