FAQ
1) I bought Estelle tickets but now I don't want to go. How do I cancel my order?Unfortunately, because r & b & soul tickets are a one-of-a-kind item our Estelle ticket policy to buyer's states that you cannot change, cancel or exchange an order once you have placed it. If you would like more information please refer to the TicketSupply.com policy at the bottom of the page.
2) Help!!! I lost my Estelle tickets for the event! Can you do anything? Unfortunately, TicketSupply.com is unable to help if you have lost your Estelle tickets. You can contact the ticket broker to see if he or she can have the venue resend the Estelle tickets. However, there are no guarantees so it is important that you keep the Estelle tickets safe once you receive them. You can find your Estelle ticket broker's information on your receipt that was emailed to you.
3) How can I get aisle seats to see Estelle?For any tickets, including those to see Estelle, aisle seats are a hot item. If any Estelle ticket within a listing is seated on an aisle, this detail will usually be provided by the ticket broker when they list the Estelle tickets. Buyers should read the information listed in the ticket posting details (under the Estelle specific ticket listing) to find this information. If there are no notes on the listing and no mention of an aisle seat, buyers should assume that the Estelle seats are not located on an aisle.
4) Help!!! I lost my Estelle tickets for the event! Can you do anything? Unfortunately, TicketSupply.com is unable to help if you have lost your Estelle tickets. You can contact the ticket broker to see if he or she can have the venue resend the Estelle tickets. However, there are no guarantees so it is important that you keep the Estelle tickets safe once you receive them. You can find your Estelle ticket broker's information on your receipt that was emailed to you.
5) Is there a guarantee for the delivery of your Estelle tickets?You will be notified of the approximate ship date after you order. Typically Estelle tickets are shipped within 1 business day but there may be cases where the r & b & soul tickets are not shipped right away. We guarantee that your Estelle tickets will arrive to you in time for the event. If it is not possible to get your Estelle tickets to you in time by shipping, we will arrange for you to pick them up locally or at the venue will call office before the r & b & soul event.