FAQ1) What do I do if my order for Freakers Ball tickets has not been confirmed by the ticket broker?
If the hard rock & metal ticket broker has not confirmed your order for Freakers Ball tickets, you should call them to find out if there is a problem with your billing. If the ticket broker is unable to confirm the Freakers Ball order because the tickets are sold (this is very rare), they will search the TicketSupply.com marketplace to find other Freakers Ball tickets for you or we will allow you to cancel the order for a refund. When looking for alternate Freakers Ball tickets, we will try to find those with a similar price and location. However, supply and demand for hard rock & metal events dictate price and location so there are no guarantees.2) How do I find parking information, security procedures, and the Freakers Ball gate opening times for the venue?
The best way to get the most accurate and updated Freakers Ball event details is to contact venue directly. A hard rock & metal representative will be able to direct you to find more information about parking and any relevant security details for the Freakers Ball event. The representative will also be able to provide you with the Freakers Ball gate/door opening times. In most cases, this Freakers Ball event information will also be available on the venues web site.3) What do I do if the Freakers Ball event that I had tickets for is postponed and rescheduled but I cannot go?
If the Freakers Ball event is postponed and rescheduled, you may use your tickets on the new date. If you are unable to use them, you might be able to post the Freakers Ball tickets for sale elsewhere. As soon as a rescheduled date is announced, TicketSupply.com will update the Freakers Ball schedule to reflect the new date. TicketSupply.com is not responsible for postponed Freakers Ball events and can not issue any refunds for these. If there is no rescheduled date and the Freakers Ball event has been permanently cancelled, please contact your ticket broker (listed on your receipt) for a full refund.4) What do I do if the hard rock & metal event that I have tickets for is cancelled and no replacement Freakers Ball event is scheduled?
We suggest calling your ticket broker that was listed on your Freakers Ball order receipt. You may need to return the Freakers Ball tickets to receive a full refund. If you have received your Freakers Ball tickets electronically, you do not need to return them. The hard rock & metal ticket refunds are typically shown on your statement within 5-7 business days once it is processed by the ticket broker.5) Where does TicketSupply.com get the Freakers Ball tickets it offers for sale?
The Freakers Ball tickets on TicketSupply.com are obtained by a ticket broker who finds individuals, businesses, season ticket holders, who can't attend the event and will purchase them for you. Our 100% guarantees that your Freakers Ball tickets are authentic and valid for entry!