FAQ
1) How do I find parking information, security procedures, and the Glenn Jones gate opening times for the venue?The best way to get the most accurate and updated Glenn Jones event details is to contact venue directly. A r & b & soul representative will be able to direct you to find more information about parking and any relevant security details for the Glenn Jones event. The representative will also be able to provide you with the Glenn Jones gate/door opening times. In most cases, this Glenn Jones event information will also be available on the venues web site.
2) What do I do if my order for Glenn Jones tickets has not been confirmed by the ticket broker?If the r & b & soul ticket broker has not confirmed your order for Glenn Jones tickets, you should call them to find out if there is a problem with your billing. If the ticket broker is unable to confirm the Glenn Jones order because the tickets are sold (this is very rare), they will search the TicketSupply.com marketplace to find other Glenn Jones tickets for you or we will allow you to cancel the order for a refund. When looking for alternate Glenn Jones tickets, we will try to find those with a similar price and location. However, supply and demand for r & b & soul events dictate price and location so there are no guarantees.
3) Why isn't my name displayed on my Glenn Jones tickets?You are purchasing these Glenn Jones tickets from a ticket broker who has obtained them for you from someone who couldn't attend the Glenn Jones event. Since the concert venue only scans the ticket barcodes, the name on the Glenn Jones ticket is irrelevant. It should not prevent you from seeing Glenn Jones and experiencing the full r & b & soul event.
4) What if the Glenn Jones event is postponed?If the Glenn Jones event is postponed, your Glenn Jones tickets will be usable for the postponed event. Since this may be subject to exceptions, you can contact the ticket broker of your Glenn Jones tickets to confirm. Call or send the broker an email using the seller contact information that TicketSupply.com provided to you when you bought your Glenn Jones tickets.
5) I purchased more than one Glenn Jones ticket, are all the seats together?Unless it is clearly noted on the Glenn Jones ticket notes, all of the tickets for the Glenn Jones event are seated together. If you already purchased, you would most likely be able to see if they were not consecutive seating on your Glenn Jones receipt.