FAQ
1) How do I know if the Hey Say Jump event has been cancelled due to inclement weather?If inclement weather is being experienced on the day of the Hey Say Jump event, contact the venue to see if the event has been postponed or cancelled. The concert venue will have the most updated Hey Say Jump event information along with any alternate parking arrangements due to treacherous conditions in and around the location.
2) What do I do if I never received or I accidentally deleted the email needed to print my Hey Say Jump tickets?If you did not receive the email needed to print your Hey Say Jump tickets, or you accidentally deleted it, not to worry. Contact your ticket broker listed on your Hey Say Jump receipt. They can resend the Hey Say Jump tickets for you. If you are unable to find your world ticket broker information needed, contact us via phone and we will assist you. We are here to make sure that your concert ticket experience is as easy and worry-free as possible.
3) What do I do if the Hey Say Jump event that I had tickets for is postponed and rescheduled but I cannot go?If the Hey Say Jump event is postponed and rescheduled, you may use your tickets on the new date. If you are unable to use them, you might be able to post the Hey Say Jump tickets for sale elsewhere. As soon as a rescheduled date is announced, TicketSupply.com will update the Hey Say Jump schedule to reflect the new date. TicketSupply.com is not responsible for postponed Hey Say Jump events and can not issue any refunds for these. If there is no rescheduled date and the Hey Say Jump event has been permanently cancelled, please contact your ticket broker (listed on your receipt) for a full refund.
4) What do I do if my order for Hey Say Jump tickets has not been confirmed by the ticket broker?If the world ticket broker has not confirmed your order for Hey Say Jump tickets, you should call them to find out if there is a problem with your billing. If the ticket broker is unable to confirm the Hey Say Jump order because the tickets are sold (this is very rare), they will search the TicketSupply.com marketplace to find other Hey Say Jump tickets for you or we will allow you to cancel the order for a refund. When looking for alternate Hey Say Jump tickets, we will try to find those with a similar price and location. However, supply and demand for world events dictate price and location so there are no guarantees.
5) Do you have Hey Say Jump event tickets?Yes, TicketSupply.com offers tickets for Hey Say Jump at the lowest prices available. You can easily search our site by typing "Hey Say Jump" in the search box. Or you can browse to that page directly by visiting concert and then clicking world. This will allow you to view the entire inventory of low-priced Hey Say Jump tickets; you can even view seat information for each Hey Say Jump ticket, which allows you to make the most informed purchasing decision to see your world event!