FAQ
1) I want to attend the Hiatus Kaiyote event in several cities. Can I view the entire Hiatus Kaiyote schedule on the TicketSupply.com web site?Yes, TicketSupply.com lists all the Hiatus Kaiyote tour dates to simplify your shopping experience. Just search Hiatus Kaiyote or browse the concert section for Hiatus Kaiyote. There you will see the Hiatus Kaiyote schedule listed and you'll find the dates that the Hiatus Kaiyote event will be held in your desired locations. If you have been to a concert event before then be sure to select the best seats for your preference. If you haven't seen Hiatus Kaiyote or been to a concert or r & b & soul event then feel free to just ask one of our ticket specialists.
2) What do I do if the Hiatus Kaiyote event that I had tickets for is postponed and rescheduled but I cannot go?If the Hiatus Kaiyote event is postponed and rescheduled, you may use your tickets on the new date. If you are unable to use them, you might be able to post the Hiatus Kaiyote tickets for sale elsewhere. As soon as a rescheduled date is announced, TicketSupply.com will update the Hiatus Kaiyote schedule to reflect the new date. TicketSupply.com is not responsible for postponed Hiatus Kaiyote events and can not issue any refunds for these. If there is no rescheduled date and the Hiatus Kaiyote event has been permanently cancelled, please contact your ticket broker (listed on your receipt) for a full refund.
3) What do I do if I never received or I accidentally deleted the email needed to print my Hiatus Kaiyote tickets?If you did not receive the email needed to print your Hiatus Kaiyote tickets, or you accidentally deleted it, not to worry. Contact your ticket broker listed on your Hiatus Kaiyote receipt. They can resend the Hiatus Kaiyote tickets for you. If you are unable to find your r & b & soul ticket broker information needed, contact us via phone and we will assist you. We are here to make sure that your concert ticket experience is as easy and worry-free as possible.
4) What do I do if my order for Hiatus Kaiyote tickets has not been confirmed by the ticket broker?If the r & b & soul ticket broker has not confirmed your order for Hiatus Kaiyote tickets, you should call them to find out if there is a problem with your billing. If the ticket broker is unable to confirm the Hiatus Kaiyote order because the tickets are sold (this is very rare), they will search the TicketSupply.com marketplace to find other Hiatus Kaiyote tickets for you or we will allow you to cancel the order for a refund. When looking for alternate Hiatus Kaiyote tickets, we will try to find those with a similar price and location. However, supply and demand for r & b & soul events dictate price and location so there are no guarantees.
5) What do I do if the r & b & soul event that I have tickets for is cancelled and no replacement Hiatus Kaiyote event is scheduled?We suggest calling your ticket broker that was listed on your Hiatus Kaiyote order receipt. You may need to return the Hiatus Kaiyote tickets to receive a full refund. If you have received your Hiatus Kaiyote tickets electronically, you do not need to return them. The r & b & soul ticket refunds are typically shown on your statement within 5-7 business days once it is processed by the ticket broker.