FAQ1) What do I do if my order for Houston Symphony tickets has not been confirmed by the ticket broker?
If the classical ticket broker has not confirmed your order for Houston Symphony tickets, you should call them to find out if there is a problem with your billing. If the ticket broker is unable to confirm the Houston Symphony order because the tickets are sold (this is very rare), they will search the TicketSupply.com marketplace to find other Houston Symphony tickets for you or we will allow you to cancel the order for a refund. When looking for alternate Houston Symphony tickets, we will try to find those with a similar price and location. However, supply and demand for classical events dictate price and location so there are no guarantees.2) How do I find parking information, security procedures, and the Houston Symphony gate opening times for the venue?
The best way to get the most accurate and updated Houston Symphony event details is to contact venue directly. A classical representative will be able to direct you to find more information about parking and any relevant security details for the Houston Symphony event. The representative will also be able to provide you with the Houston Symphony gate/door opening times. In most cases, this Houston Symphony event information will also be available on the venues web site.3) I think I may have received the wrong Houston Symphony tickets. What do I do?
It is rare that a buyer will receive the wrong Houston Symphony tickets, but accidents can happen. If you believe that you have received the incorrect Houston Symphony tickets, please contact the ticket broker that is listed on your Houston Symphony receipt and provide your order number. Please note that your name isn't always the name on the classical tickets and that isn't a problem, those are your concert tickets. If the Houston Symphony tickets are in a better section, then the ticket broker might have decided to upgrade your Houston Symphony tickets for free. Please check with the ticket broker to discuss this with them. If they are in fact the wrong Houston Symphony tickets, the ticket broker and us will make every effort to resolve the issue to your satisfaction. Keep in mind that you are covered by our 100% guarantee on classical tickets so you should not have any concerns.4) Why isn't my name displayed on my Houston Symphony tickets?
You are purchasing these Houston Symphony tickets from a ticket broker who has obtained them for you from someone who couldn't attend the Houston Symphony event. Since the concert venue only scans the ticket barcodes, the name on the Houston Symphony ticket is irrelevant. It should not prevent you from seeing Houston Symphony and experiencing the full classical event.5) How do I find the seats for Houston Symphony tickets?
On the page containing Houston Symphony ticket details, the general location may be listed if they were provided by the ticket broker. (ticket notes under ticket listing) We do not require the seat numbers to be listed by the ticket brokers for the privacy of the buyer and seller. If the Houston Symphony seat numbers are not listed, buyers can rest assured that all seats purchased from a single listing will be located together unless otherwise clearly stated in the Houston Symphony ticket notes.