FAQ
1) Why isn't my name displayed on my If / Then tickets?You are purchasing these If / Then tickets from a ticket broker who has obtained them for you from someone who couldn't attend the If / Then event. Since the theater venue only scans the ticket barcodes, the name on the If / Then ticket is irrelevant. It should not prevent you from seeing If / Then and experiencing the full musical & play event.
2) Help!!! I lost my If / Then tickets for the event! Can you do anything? Unfortunately, TicketSupply.com is unable to help if you have lost your If / Then tickets. You can contact the ticket broker to see if he or she can have the venue resend the If / Then tickets. However, there are no guarantees so it is important that you keep the If / Then tickets safe once you receive them. You can find your If / Then ticket broker's information on your receipt that was emailed to you.
3) Is there a way for me to verify that my If / Then tickets are authentic?Currently, TicketSupply.com does not offer a customer authenticity verification process for If / Then, or any other, tickets. However, TicketSupply.com verifies that all If / Then tickets purchased on its site are authentic. If there should be any doubt, please contact us directly and we'll check into this for you.
4) I ordered my If / Then tickets. When will they ship?Once you have ordered your If / Then tickets, TicketSupply.com sends you an email containing your tracking website/pin as well as information regarding your ticket broker. You can track your If / Then tickets using the website link and/or contact your ticket broker for more information. We guarantee that your musical & play tickets will arrive in time for the If / Then event!
5) I want to attend the If / Then event in several cities. Can I view the entire If / Then schedule on the TicketSupply.com web site?Yes, TicketSupply.com lists all the If / Then tour dates to simplify your shopping experience. Just search If / Then or browse the theater section for If / Then. There you will see the If / Then schedule listed and you'll find the dates that the If / Then event will be held in your desired locations. If you have been to a theater event before then be sure to select the best seats for your preference. If you haven't seen If / Then or been to a theater or musical & play event then feel free to just ask one of our ticket specialists.