FAQ
1) I purchased more than one iHeartRadio Music Festival ticket, are all the seats together?Unless it is clearly noted on the iHeartRadio Music Festival ticket notes, all of the tickets for the iHeartRadio Music Festival event are seated together. If you already purchased, you would most likely be able to see if they were not consecutive seating on your iHeartRadio Music Festival receipt.
2) What if the iHeartRadio Music Festival event is postponed?If the iHeartRadio Music Festival event is postponed, your iHeartRadio Music Festival tickets will be usable for the postponed event. Since this may be subject to exceptions, you can contact the ticket broker of your iHeartRadio Music Festival tickets to confirm. Call or send the broker an email using the seller contact information that TicketSupply.com provided to you when you bought your iHeartRadio Music Festival tickets.
3) What do I do if I never received or I accidentally deleted the email needed to print my iHeartRadio Music Festival tickets?If you did not receive the email needed to print your iHeartRadio Music Festival tickets, or you accidentally deleted it, not to worry. Contact your ticket broker listed on your iHeartRadio Music Festival receipt. They can resend the iHeartRadio Music Festival tickets for you. If you are unable to find your festival & tour ticket broker information needed, contact us via phone and we will assist you. We are here to make sure that your concert ticket experience is as easy and worry-free as possible.
4) How can I get aisle seats to see iHeartRadio Music Festival?For any tickets, including those to see iHeartRadio Music Festival, aisle seats are a hot item. If any iHeartRadio Music Festival ticket within a listing is seated on an aisle, this detail will usually be provided by the ticket broker when they list the iHeartRadio Music Festival tickets. Buyers should read the information listed in the ticket posting details (under the iHeartRadio Music Festival specific ticket listing) to find this information. If there are no notes on the listing and no mention of an aisle seat, buyers should assume that the iHeartRadio Music Festival seats are not located on an aisle.
5) Is there a guarantee for the delivery of your iHeartRadio Music Festival tickets?You will be notified of the approximate ship date after you order. Typically iHeartRadio Music Festival tickets are shipped within 1 business day but there may be cases where the festival & tour tickets are not shipped right away. We guarantee that your iHeartRadio Music Festival tickets will arrive to you in time for the event. If it is not possible to get your iHeartRadio Music Festival tickets to you in time by shipping, we will arrange for you to pick them up locally or at the venue will call office before the festival & tour event.