FAQ
1) What do I do if the Jacksonville Sharks start time listed on the ticket is different than the time contained in my order information?The start time of the event may have changed since the tickets print date. TicketSupply.com and the ticket broker are not responsible for anyone missing an event due to a time change. Therefore, if you have questions, you should contact the sports venue to determine the correct start time for the Jacksonville Sharks event. They would be happy to let you know of any changes to the Jacksonville Sharks event.
2) What do I do if I never received or I accidentally deleted the email needed to print my Jacksonville Sharks tickets?If you did not receive the email needed to print your Jacksonville Sharks tickets, or you accidentally deleted it, not to worry. Contact your ticket broker listed on your Jacksonville Sharks receipt. They can resend the Jacksonville Sharks tickets for you. If you are unable to find your football ticket broker information needed, contact us via phone and we will assist you. We are here to make sure that your sports ticket experience is as easy and worry-free as possible.
3) I ordered my Jacksonville Sharks tickets. When will they ship?Once you have ordered your Jacksonville Sharks tickets, TicketSupply.com sends you an email containing your tracking website/pin as well as information regarding your ticket broker. You can track your Jacksonville Sharks tickets using the website link and/or contact your ticket broker for more information. We guarantee that your football tickets will arrive in time for the Jacksonville Sharks event!
4) How can I get aisle seats to see Jacksonville Sharks?For any tickets, including those to see Jacksonville Sharks, aisle seats are a hot item. If any Jacksonville Sharks ticket within a listing is seated on an aisle, this detail will usually be provided by the ticket broker when they list the Jacksonville Sharks tickets. Buyers should read the information listed in the ticket posting details (under the Jacksonville Sharks specific ticket listing) to find this information. If there are no notes on the listing and no mention of an aisle seat, buyers should assume that the Jacksonville Sharks seats are not located on an aisle.
5) What do I do if my order for Jacksonville Sharks tickets has not been confirmed by the ticket broker?If the football ticket broker has not confirmed your order for Jacksonville Sharks tickets, you should call them to find out if there is a problem with your billing. If the ticket broker is unable to confirm the Jacksonville Sharks order because the tickets are sold (this is very rare), they will search the TicketSupply.com marketplace to find other Jacksonville Sharks tickets for you or we will allow you to cancel the order for a refund. When looking for alternate Jacksonville Sharks tickets, we will try to find those with a similar price and location. However, supply and demand for football events dictate price and location so there are no guarantees.