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FAQ
1) Can my Jacob Forever tickets be sent to an address other than my billing address?Jacob Forever tickets that are mailed are sent only to the billing address on file for the buyer. If this is not convenient and the tickets are hard tickets, some Jacob Forever ticket brokers allow buyers to select a will call pickup option. If the tickets may be digital tickets, you can check into electronic tickets; these can be printed from any location. If you are not sure if the specific Jacob Forever tickets can be electronic tickets, please contact our customer support and they can help you find this information.
2) I think I may have received the wrong Jacob Forever tickets. What do I do?It is rare that a buyer will receive the wrong Jacob Forever tickets, but accidents can happen. If you believe that you have received the incorrect Jacob Forever tickets, please contact the ticket broker that is listed on your Jacob Forever receipt and provide your order number. Please note that your name isn't always the name on the reggae & reggaeton tickets and that isn't a problem, those are your concert tickets. If the Jacob Forever tickets are in a better section, then the ticket broker might have decided to upgrade your Jacob Forever tickets for free. Please check with the ticket broker to discuss this with them. If they are in fact the wrong Jacob Forever tickets, the ticket broker and us will make every effort to resolve the issue to your satisfaction. Keep in mind that you are covered by our 100% guarantee on reggae & reggaeton tickets so you should not have any concerns.
3) As a buyer of Jacob Forever tickets, what are my responsibilities?TicketSupply.com requires all Jacob Forever ticket buyers to review and understand that all sales are final and that Jacob Forever ticket prices are determined by the ticket brokers. We value your business and we are willing to answer any reggae & reggaeton ticket questions that you may have. Due to the nature of the event industry, TicketSupply.com is not responsible for time, date, or venue changes and can't issue refunds due to any of these changes. Your Jacob Forever tickets will be good for the rescheduled date.
4) What if I don't know which concert event I want to see?If you like concert events, browse to that section using the top navigation. If there is someone specific that you want to search for, just enter the performer information in the search box. (i.e. "Jacob Forever"). Or, you can locate all performers at a particular concert venue and choose that way.
5) Do you offer discounted Jacob Forever tickets for every city on TicketSupply.com?Yes, you can find cheap Jacob Forever tickets on TicketSupply.com for all venues. A huge selection of concert tickets is available for Jacob Forever and all other reggae & reggaeton events. You can view the entire inventory of tickets on our web site, including those for concert events or just for Jacob Forever. You can also buy Jacob Forever tickets directly from TicketSupply.com with ease.