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FAQ
1) What do I do if I never received or I accidentally deleted the email needed to print my Jasper Coal tickets?If you did not receive the email needed to print your Jasper Coal tickets, or you accidentally deleted it, not to worry. Contact your ticket broker listed on your Jasper Coal receipt. They can resend the Jasper Coal tickets for you. If you are unable to find your pop & rock ticket broker information needed, contact us via phone and we will assist you. We are here to make sure that your concert ticket experience is as easy and worry-free as possible.
2) What do I do if the Jasper Coal event that I had tickets for is postponed and rescheduled but I cannot go?If the Jasper Coal event is postponed and rescheduled, you may use your tickets on the new date. If you are unable to use them, you might be able to post the Jasper Coal tickets for sale elsewhere. As soon as a rescheduled date is announced, TicketSupply.com will update the Jasper Coal schedule to reflect the new date. TicketSupply.com is not responsible for postponed Jasper Coal events and can not issue any refunds for these. If there is no rescheduled date and the Jasper Coal event has been permanently cancelled, please contact your ticket broker (listed on your receipt) for a full refund.
3) What do I do if my order for Jasper Coal tickets has not been confirmed by the ticket broker?If the pop & rock ticket broker has not confirmed your order for Jasper Coal tickets, you should call them to find out if there is a problem with your billing. If the ticket broker is unable to confirm the Jasper Coal order because the tickets are sold (this is very rare), they will search the TicketSupply.com marketplace to find other Jasper Coal tickets for you or we will allow you to cancel the order for a refund. When looking for alternate Jasper Coal tickets, we will try to find those with a similar price and location. However, supply and demand for pop & rock events dictate price and location so there are no guarantees.
4) Do you have Jasper Coal event tickets?Yes, TicketSupply.com offers tickets for Jasper Coal at the lowest prices available. You can easily search our site by typing "Jasper Coal" in the search box. Or you can browse to that page directly by visiting concert and then clicking pop & rock. This will allow you to view the entire inventory of low-priced Jasper Coal tickets; you can even view seat information for each Jasper Coal ticket, which allows you to make the most informed purchasing decision to see your pop & rock event!
5) What do I do if I received an error message when placing my Jasper Coal ticket order?If you see an error message when you are placing your order for Jasper Coal tickets, check to make sure that the details you provided on the Jasper Coal order form are correct. If, after correcting everything, you still receive an error message, please contact our phone support and they would be happy to help you resolve the situation.