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FAQ
1) What do I do if the pop & rock event that I have tickets for is cancelled and no replacement Jordan Smith event is scheduled?We suggest calling your ticket broker that was listed on your Jordan Smith order receipt. You may need to return the Jordan Smith tickets to receive a full refund. If you have received your Jordan Smith tickets electronically, you do not need to return them. The pop & rock ticket refunds are typically shown on your statement within 5-7 business days once it is processed by the ticket broker.
2) I want to attend the Jordan Smith event in several cities. Can I view the entire Jordan Smith schedule on the TicketSupply.com web site?Yes, TicketSupply.com lists all the Jordan Smith tour dates to simplify your shopping experience. Just search Jordan Smith or browse the concert section for Jordan Smith. There you will see the Jordan Smith schedule listed and you'll find the dates that the Jordan Smith event will be held in your desired locations. If you have been to a concert event before then be sure to select the best seats for your preference. If you haven't seen Jordan Smith or been to a concert or pop & rock event then feel free to just ask one of our ticket specialists.
3) There isn't time to ship my Jordan Smith tickets; can I get my tickets at will call?Yes, you can either get your Jordan Smith tickets via will call, digital delivery or local pickup. Select either will call, email or local pickup options on the checkout. If you have already ordered and need to change your Jordan Smith ticket delivery, be sure to call your ticket broker as soon as possible to discuss delivery options. You can find their contact information on the receipt that is sent to you after you purchased your pop & rock tickets. Note: If you are picking your Jordan Smith tickets up at will call, be sure to bring your ID to the box office window.
4) Are the listed prices for Jordan Smith tickets different from their face value?In most cases, the listed price will be different from the face value of the Jordan Smith tickets. The posted price for these Jordan Smith tickets is determined by the ticket broker. Ticket brokers need to account for expenses in obtaining the tickets, delivery charges, convenience fees, and other charges in addition to the cost of acquiring the Jordan Smith tickets. Buyers may pay more or less than face value for their Jordan Smith tickets.
5) How do I find the seats for Jordan Smith tickets?On the page containing Jordan Smith ticket details, the general location may be listed if they were provided by the ticket broker. (ticket notes under ticket listing) We do not require the seat numbers to be listed by the ticket brokers for the privacy of the buyer and seller. If the Jordan Smith seat numbers are not listed, buyers can rest assured that all seats purchased from a single listing will be located together unless otherwise clearly stated in the Jordan Smith ticket notes.