FAQ
1) How do I know I am getting a good price when buying other theater tickets to see Jordi Savall?Our website specializes in sold-out and unavailable seating for Jordi Savall events and many others. When you purchase Jordi Savall tickets from us you can rest assured that our prices are cheaper than our competitors. When you are comparing the prices, consider the Jordi Savall ticket availability, other theater event popularity, and the expenses that ticket brokers incur when they obtained the Jordi Savall tickets.
2) How do I find the seats for Jordi Savall tickets?On the page containing Jordi Savall ticket details, the general location may be listed if they were provided by the ticket broker. (ticket notes under ticket listing) We do not require the seat numbers to be listed by the ticket brokers for the privacy of the buyer and seller. If the Jordi Savall seat numbers are not listed, buyers can rest assured that all seats purchased from a single listing will be located together unless otherwise clearly stated in the Jordi Savall ticket notes.
3) I think I may have received the wrong Jordi Savall tickets. What do I do?It is rare that a buyer will receive the wrong Jordi Savall tickets, but accidents can happen. If you believe that you have received the incorrect Jordi Savall tickets, please contact the ticket broker that is listed on your Jordi Savall receipt and provide your order number. Please note that your name isn't always the name on the other theater tickets and that isn't a problem, those are your theater tickets. If the Jordi Savall tickets are in a better section, then the ticket broker might have decided to upgrade your Jordi Savall tickets for free. Please check with the ticket broker to discuss this with them. If they are in fact the wrong Jordi Savall tickets, the ticket broker and us will make every effort to resolve the issue to your satisfaction. Keep in mind that you are covered by our 100% guarantee on other theater tickets so you should not have any concerns.
4) How do I make sure that the Jordi Savall discount code is properly applied to my other theater order?All of our tickets are offered at discounted prices. However, if a Jordi Savall discount code was provided, simply enter it in the proper area at checkout. Once you enter the Jordi Savall discount code, scroll up and verify that the discount code was applied for your Jordi Savall tickets. If you still have questions, you can send our theater ticket team an email and we will confirm your discount code validity.
5) What do I do if my order for Jordi Savall tickets has not been confirmed by the ticket broker?If the other theater ticket broker has not confirmed your order for Jordi Savall tickets, you should call them to find out if there is a problem with your billing. If the ticket broker is unable to confirm the Jordi Savall order because the tickets are sold (this is very rare), they will search the TicketSupply.com marketplace to find other Jordi Savall tickets for you or we will allow you to cancel the order for a refund. When looking for alternate Jordi Savall tickets, we will try to find those with a similar price and location. However, supply and demand for other theater events dictate price and location so there are no guarantees.