FAQ
1) Do you provide any guarantees for my Kool and The Gang tickets?Yes we do! Once the ticket broker has confirmed your order, TicketSupply.com guarantees that your Kool and The Gang tickets will be authentic and that you will receive them in time to attend the Kool and The Gang event. If the Kool and The Gang tickets are hard tickets, they will be mailed to you. If Kool and The Gang tickets are emailable or are digital tickets, the broker may email them to you for your convenience.
2) Are the listed prices for Kool and The Gang tickets different from their face value?In most cases, the listed price will be different from the face value of the Kool and The Gang tickets. The posted price for these Kool and The Gang tickets is determined by the ticket broker. Ticket brokers need to account for expenses in obtaining the tickets, delivery charges, convenience fees, and other charges in addition to the cost of acquiring the Kool and The Gang tickets. Buyers may pay more or less than face value for their Kool and The Gang tickets.
3) What if the Kool and The Gang event is postponed?If the Kool and The Gang event is postponed, your Kool and The Gang tickets will be usable for the postponed event. Since this may be subject to exceptions, you can contact the ticket broker of your Kool and The Gang tickets to confirm. Call or send the broker an email using the seller contact information that TicketSupply.com provided to you when you bought your Kool and The Gang tickets.
4) I purchased more than one Kool and The Gang ticket, are all the seats together?Unless it is clearly noted on the Kool and The Gang ticket notes, all of the tickets for the Kool and The Gang event are seated together. If you already purchased, you would most likely be able to see if they were not consecutive seating on your Kool and The Gang receipt.
5) Can my Kool and The Gang tickets be sent to an address other than my billing address?Kool and The Gang tickets that are mailed are sent only to the billing address on file for the buyer. If this is not convenient and the tickets are hard tickets, some Kool and The Gang ticket brokers allow buyers to select a will call pickup option. If the tickets may be digital tickets, you can check into electronic tickets; these can be printed from any location. If you are not sure if the specific Kool and The Gang tickets can be electronic tickets, please contact our customer support and they can help you find this information.