FAQ
1) What do I do if the pop & rock event that I have tickets for is cancelled and no replacement Krush Groove Concert event is scheduled?We suggest calling your ticket broker that was listed on your Krush Groove Concert order receipt. You may need to return the Krush Groove Concert tickets to receive a full refund. If you have received your Krush Groove Concert tickets electronically, you do not need to return them. The pop & rock ticket refunds are typically shown on your statement within 5-7 business days once it is processed by the ticket broker.
2) Who determines the face value of my Krush Groove Concert ticket?The artist, venue, or promoter determines the face value of your Krush Groove Concert ticket. TicketSupply.com does not play any role in determining face values of Krush Groove Concert or other tickets. Additional charges that may be included in concert tickets price are a facility charge, convenience charge, order processing fee, taxes, and delivery price.
3) How do I find parking information, security procedures, and the Krush Groove Concert gate opening times for the venue?The best way to get the most accurate and updated Krush Groove Concert event details is to contact venue directly. A pop & rock representative will be able to direct you to find more information about parking and any relevant security details for the Krush Groove Concert event. The representative will also be able to provide you with the Krush Groove Concert gate/door opening times. In most cases, this Krush Groove Concert event information will also be available on the venues web site.
4) What do I do if I never received or I accidentally deleted the email needed to print my Krush Groove Concert tickets?If you did not receive the email needed to print your Krush Groove Concert tickets, or you accidentally deleted it, not to worry. Contact your ticket broker listed on your Krush Groove Concert receipt. They can resend the Krush Groove Concert tickets for you. If you are unable to find your pop & rock ticket broker information needed, contact us via phone and we will assist you. We are here to make sure that your concert ticket experience is as easy and worry-free as possible.
5) I purchased more than one Krush Groove Concert ticket, are all the seats together?Unless it is clearly noted on the Krush Groove Concert ticket notes, all of the tickets for the Krush Groove Concert event are seated together. If you already purchased, you would most likely be able to see if they were not consecutive seating on your Krush Groove Concert receipt.