FAQ
1) What do I do if the other concert event that I have tickets for is cancelled and no replacement Layne Staley Tribute event is scheduled?We suggest calling your ticket broker that was listed on your Layne Staley Tribute order receipt. You may need to return the Layne Staley Tribute tickets to receive a full refund. If you have received your Layne Staley Tribute tickets electronically, you do not need to return them. The other concert ticket refunds are typically shown on your statement within 5-7 business days once it is processed by the ticket broker.
2) What do I do if I never received or I accidentally deleted the email needed to print my Layne Staley Tribute tickets?If you did not receive the email needed to print your Layne Staley Tribute tickets, or you accidentally deleted it, not to worry. Contact your ticket broker listed on your Layne Staley Tribute receipt. They can resend the Layne Staley Tribute tickets for you. If you are unable to find your other concert ticket broker information needed, contact us via phone and we will assist you. We are here to make sure that your concert ticket experience is as easy and worry-free as possible.
3) How can I get aisle seats to see Layne Staley Tribute?For any tickets, including those to see Layne Staley Tribute, aisle seats are a hot item. If any Layne Staley Tribute ticket within a listing is seated on an aisle, this detail will usually be provided by the ticket broker when they list the Layne Staley Tribute tickets. Buyers should read the information listed in the ticket posting details (under the Layne Staley Tribute specific ticket listing) to find this information. If there are no notes on the listing and no mention of an aisle seat, buyers should assume that the Layne Staley Tribute seats are not located on an aisle.
4) What do I do if the other concert event that I have tickets for is cancelled and no replacement Layne Staley Tribute event is scheduled?We suggest calling your ticket broker that was listed on your Layne Staley Tribute order receipt. You may need to return the Layne Staley Tribute tickets to receive a full refund. If you have received your Layne Staley Tribute tickets electronically, you do not need to return them. The other concert ticket refunds are typically shown on your statement within 5-7 business days once it is processed by the ticket broker.
5) What do I do if the Layne Staley Tribute event that I had tickets for is postponed and rescheduled but I cannot go?If the Layne Staley Tribute event is postponed and rescheduled, you may use your tickets on the new date. If you are unable to use them, you might be able to post the Layne Staley Tribute tickets for sale elsewhere. As soon as a rescheduled date is announced, TicketSupply.com will update the Layne Staley Tribute schedule to reflect the new date. TicketSupply.com is not responsible for postponed Layne Staley Tribute events and can not issue any refunds for these. If there is no rescheduled date and the Layne Staley Tribute event has been permanently cancelled, please contact your ticket broker (listed on your receipt) for a full refund.