FAQ
1) What do I do if I never received or I accidentally deleted the email needed to print my Memphis Soul tickets?If you did not receive the email needed to print your Memphis Soul tickets, or you accidentally deleted it, not to worry. Contact your ticket broker listed on your Memphis Soul receipt. They can resend the Memphis Soul tickets for you. If you are unable to find your r & b & soul ticket broker information needed, contact us via phone and we will assist you. We are here to make sure that your concert ticket experience is as easy and worry-free as possible.
2) How can I get aisle seats to see Memphis Soul?For any tickets, including those to see Memphis Soul, aisle seats are a hot item. If any Memphis Soul ticket within a listing is seated on an aisle, this detail will usually be provided by the ticket broker when they list the Memphis Soul tickets. Buyers should read the information listed in the ticket posting details (under the Memphis Soul specific ticket listing) to find this information. If there are no notes on the listing and no mention of an aisle seat, buyers should assume that the Memphis Soul seats are not located on an aisle.
3) What do I do if the r & b & soul event that I have tickets for is cancelled and no replacement Memphis Soul event is scheduled?We suggest calling your ticket broker that was listed on your Memphis Soul order receipt. You may need to return the Memphis Soul tickets to receive a full refund. If you have received your Memphis Soul tickets electronically, you do not need to return them. The r & b & soul ticket refunds are typically shown on your statement within 5-7 business days once it is processed by the ticket broker.
4) What do I do if the Memphis Soul event that I had tickets for is postponed and rescheduled but I cannot go?If the Memphis Soul event is postponed and rescheduled, you may use your tickets on the new date. If you are unable to use them, you might be able to post the Memphis Soul tickets for sale elsewhere. As soon as a rescheduled date is announced, TicketSupply.com will update the Memphis Soul schedule to reflect the new date. TicketSupply.com is not responsible for postponed Memphis Soul events and can not issue any refunds for these. If there is no rescheduled date and the Memphis Soul event has been permanently cancelled, please contact your ticket broker (listed on your receipt) for a full refund.
5) Where does TicketSupply.com get the Memphis Soul tickets it offers for sale?The Memphis Soul tickets on TicketSupply.com are obtained by a ticket broker who finds individuals, businesses, season ticket holders, who can't attend the event and will purchase them for you. Our 100% guarantees that your Memphis Soul tickets are authentic and valid for entry!