FAQ
1) What do I do if my order for Moonstone Music Festival tickets has not been confirmed by the ticket broker?If the festival & tour ticket broker has not confirmed your order for Moonstone Music Festival tickets, you should call them to find out if there is a problem with your billing. If the ticket broker is unable to confirm the Moonstone Music Festival order because the tickets are sold (this is very rare), they will search the TicketSupply.com marketplace to find other Moonstone Music Festival tickets for you or we will allow you to cancel the order for a refund. When looking for alternate Moonstone Music Festival tickets, we will try to find those with a similar price and location. However, supply and demand for festival & tour events dictate price and location so there are no guarantees.
2) Do you have Moonstone Music Festival event tickets?Yes, TicketSupply.com offers tickets for Moonstone Music Festival at the lowest prices available. You can easily search our site by typing "Moonstone Music Festival" in the search box. Or you can browse to that page directly by visiting concert and then clicking festival & tour. This will allow you to view the entire inventory of low-priced Moonstone Music Festival tickets; you can even view seat information for each Moonstone Music Festival ticket, which allows you to make the most informed purchasing decision to see your festival & tour event!
3) What do I do if I received an error message when placing my Moonstone Music Festival ticket order?If you see an error message when you are placing your order for Moonstone Music Festival tickets, check to make sure that the details you provided on the Moonstone Music Festival order form are correct. If, after correcting everything, you still receive an error message, please contact our phone support and they would be happy to help you resolve the situation.
4) What do I do if the festival & tour event that I have tickets for is cancelled and no replacement Moonstone Music Festival event is scheduled?We suggest calling your ticket broker that was listed on your Moonstone Music Festival order receipt. You may need to return the Moonstone Music Festival tickets to receive a full refund. If you have received your Moonstone Music Festival tickets electronically, you do not need to return them. The festival & tour ticket refunds are typically shown on your statement within 5-7 business days once it is processed by the ticket broker.
5) I want to attend the Moonstone Music Festival event in several cities. Can I view the entire Moonstone Music Festival schedule on the TicketSupply.com web site?Yes, TicketSupply.com lists all the Moonstone Music Festival tour dates to simplify your shopping experience. Just search Moonstone Music Festival or browse the concert section for Moonstone Music Festival. There you will see the Moonstone Music Festival schedule listed and you'll find the dates that the Moonstone Music Festival event will be held in your desired locations. If you have been to a concert event before then be sure to select the best seats for your preference. If you haven't seen Moonstone Music Festival or been to a concert or festival & tour event then feel free to just ask one of our ticket specialists.