FAQ
1) What if the NBA Semifinals event is postponed?If the NBA Semifinals event is postponed, your NBA Semifinals tickets will be usable for the postponed event. Since this may be subject to exceptions, you can contact the ticket broker of your NBA Semifinals tickets to confirm. Call or send the broker an email using the seller contact information that TicketSupply.com provided to you when you bought your NBA Semifinals tickets.
2) I purchased more than one NBA Semifinals ticket, are all the seats together?Unless it is clearly noted on the NBA Semifinals ticket notes, all of the tickets for the NBA Semifinals event are seated together. If you already purchased, you would most likely be able to see if they were not consecutive seating on your NBA Semifinals receipt.
3) What do I do if my order for NBA Semifinals tickets has not been confirmed by the ticket broker?If the basketball ticket broker has not confirmed your order for NBA Semifinals tickets, you should call them to find out if there is a problem with your billing. If the ticket broker is unable to confirm the NBA Semifinals order because the tickets are sold (this is very rare), they will search the TicketSupply.com marketplace to find other NBA Semifinals tickets for you or we will allow you to cancel the order for a refund. When looking for alternate NBA Semifinals tickets, we will try to find those with a similar price and location. However, supply and demand for basketball events dictate price and location so there are no guarantees.
4) Are the listed prices for NBA Semifinals tickets different from their face value?In most cases, the listed price will be different from the face value of the NBA Semifinals tickets. The posted price for these NBA Semifinals tickets is determined by the ticket broker. Ticket brokers need to account for expenses in obtaining the tickets, delivery charges, convenience fees, and other charges in addition to the cost of acquiring the NBA Semifinals tickets. Buyers may pay more or less than face value for their NBA Semifinals tickets.
5) Do you provide any guarantees for my NBA Semifinals tickets?Yes we do! Once the ticket broker has confirmed your order, TicketSupply.com guarantees that your NBA Semifinals tickets will be authentic and that you will receive them in time to attend the NBA Semifinals event. If the NBA Semifinals tickets are hard tickets, they will be mailed to you. If NBA Semifinals tickets are emailable or are digital tickets, the broker may email them to you for your convenience.