FAQ
1) I want to purchase jazz & blues tickets but I don't know if an event for Nellie Travis is planned in the near future. How do I find information about the Nellie Travis schedule?TicketSupply.com posts the Nellie Travis schedule if it has been made public. You can view the Nellie Travis schedule on our site and select the date you want to attend (if available). Our site will supply a list of all available tickets to see Nellie Travis. Just select the tickets you want, make a purchase, and get ready to attend that jazz & blues event of a lifetime!
2) What do I do if the Nellie Travis event that I had tickets for is postponed and rescheduled but I cannot go?If the Nellie Travis event is postponed and rescheduled, you may use your tickets on the new date. If you are unable to use them, you might be able to post the Nellie Travis tickets for sale elsewhere. As soon as a rescheduled date is announced, TicketSupply.com will update the Nellie Travis schedule to reflect the new date. TicketSupply.com is not responsible for postponed Nellie Travis events and can not issue any refunds for these. If there is no rescheduled date and the Nellie Travis event has been permanently cancelled, please contact your ticket broker (listed on your receipt) for a full refund.
3) How do I know if the Nellie Travis event has been cancelled due to inclement weather?If inclement weather is being experienced on the day of the Nellie Travis event, contact the venue to see if the event has been postponed or cancelled. The concert venue will have the most updated Nellie Travis event information along with any alternate parking arrangements due to treacherous conditions in and around the location.
4) What do I do if the jazz & blues event that I have tickets for is cancelled and no replacement Nellie Travis event is scheduled?We suggest calling your ticket broker that was listed on your Nellie Travis order receipt. You may need to return the Nellie Travis tickets to receive a full refund. If you have received your Nellie Travis tickets electronically, you do not need to return them. The jazz & blues ticket refunds are typically shown on your statement within 5-7 business days once it is processed by the ticket broker.
5) What if I don't know which concert event I want to see?If you like concert events, browse to that section using the top navigation. If there is someone specific that you want to search for, just enter the performer information in the search box. (i.e. "Nellie Travis"). Or, you can locate all performers at a particular concert venue and choose that way.