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FAQ
1) What do I do if I never received or I accidentally deleted the email needed to print my Neo Soul-sations tickets?If you did not receive the email needed to print your Neo Soul-sations tickets, or you accidentally deleted it, not to worry. Contact your ticket broker listed on your Neo Soul-sations receipt. They can resend the Neo Soul-sations tickets for you. If you are unable to find your alternative ticket broker information needed, contact us via phone and we will assist you. We are here to make sure that your concert ticket experience is as easy and worry-free as possible.
2) What do I do if my order for Neo Soul-sations tickets has not been confirmed by the ticket broker?If the alternative ticket broker has not confirmed your order for Neo Soul-sations tickets, you should call them to find out if there is a problem with your billing. If the ticket broker is unable to confirm the Neo Soul-sations order because the tickets are sold (this is very rare), they will search the TicketSupply.com marketplace to find other Neo Soul-sations tickets for you or we will allow you to cancel the order for a refund. When looking for alternate Neo Soul-sations tickets, we will try to find those with a similar price and location. However, supply and demand for alternative events dictate price and location so there are no guarantees.
3) Do you have Neo Soul-sations event tickets?Yes, TicketSupply.com offers tickets for Neo Soul-sations at the lowest prices available. You can easily search our site by typing "Neo Soul-sations" in the search box. Or you can browse to that page directly by visiting concert and then clicking alternative. This will allow you to view the entire inventory of low-priced Neo Soul-sations tickets; you can even view seat information for each Neo Soul-sations ticket, which allows you to make the most informed purchasing decision to see your alternative event!
4) How do I print my electronic alternative tickets to see Neo Soul-sations?You will need a printer and may need Adobe Reader (which is free) to print any Neo Soul-sations tickets that are delivered electronically. You will either receive an email containing a link to download and print the tickets or receive the tickets as an attachment to that email.
5) Who determines the face value of my Neo Soul-sations ticket?The artist, venue, or promoter determines the face value of your Neo Soul-sations ticket. TicketSupply.com does not play any role in determining face values of Neo Soul-sations or other tickets. Additional charges that may be included in concert tickets price are a facility charge, convenience charge, order processing fee, taxes, and delivery price.