FAQ
1) As a buyer of NFL Experience tickets, what are my responsibilities?TicketSupply.com requires all NFL Experience ticket buyers to review and understand that all sales are final and that NFL Experience ticket prices are determined by the ticket brokers. We value your business and we are willing to answer any football ticket questions that you may have. Due to the nature of the event industry, TicketSupply.com is not responsible for time, date, or venue changes and can't issue refunds due to any of these changes. Your NFL Experience tickets will be good for the rescheduled date.
2) What do I do if I never received or I accidentally deleted the email needed to print my NFL Experience tickets?If you did not receive the email needed to print your NFL Experience tickets, or you accidentally deleted it, not to worry. Contact your ticket broker listed on your NFL Experience receipt. They can resend the NFL Experience tickets for you. If you are unable to find your football ticket broker information needed, contact us via phone and we will assist you. We are here to make sure that your sports ticket experience is as easy and worry-free as possible.
3) How do I make sure that the NFL Experience discount code is properly applied to my football order?All of our tickets are offered at discounted prices. However, if a NFL Experience discount code was provided, simply enter it in the proper area at checkout. Once you enter the NFL Experience discount code, scroll up and verify that the discount code was applied for your NFL Experience tickets. If you still have questions, you can send our sports ticket team an email and we will confirm your discount code validity.
4) I ordered my NFL Experience tickets. When will they ship?Once you have ordered your NFL Experience tickets, TicketSupply.com sends you an email containing your tracking website/pin as well as information regarding your ticket broker. You can track your NFL Experience tickets using the website link and/or contact your ticket broker for more information. We guarantee that your football tickets will arrive in time for the NFL Experience event!
5) There isn't time to ship my NFL Experience tickets; can I get my tickets at will call?Yes, you can either get your NFL Experience tickets via will call, digital delivery or local pickup. Select either will call, email or local pickup options on the checkout. If you have already ordered and need to change your NFL Experience ticket delivery, be sure to call your ticket broker as soon as possible to discuss delivery options. You can find their contact information on the receipt that is sent to you after you purchased your football tickets. Note: If you are picking your NFL Experience tickets up at will call, be sure to bring your ID to the box office window.