FAQ
1) What do I do if my order for Pharrell tickets has not been confirmed by the ticket broker?If the r & b & soul ticket broker has not confirmed your order for Pharrell tickets, you should call them to find out if there is a problem with your billing. If the ticket broker is unable to confirm the Pharrell order because the tickets are sold (this is very rare), they will search the TicketSupply.com marketplace to find other Pharrell tickets for you or we will allow you to cancel the order for a refund. When looking for alternate Pharrell tickets, we will try to find those with a similar price and location. However, supply and demand for r & b & soul events dictate price and location so there are no guarantees.
2) I think I may have received the wrong Pharrell tickets. What do I do?It is rare that a buyer will receive the wrong Pharrell tickets, but accidents can happen. If you believe that you have received the incorrect Pharrell tickets, please contact the ticket broker that is listed on your Pharrell receipt and provide your order number. Please note that your name isn't always the name on the r & b & soul tickets and that isn't a problem, those are your concert tickets. If the Pharrell tickets are in a better section, then the ticket broker might have decided to upgrade your Pharrell tickets for free. Please check with the ticket broker to discuss this with them. If they are in fact the wrong Pharrell tickets, the ticket broker and us will make every effort to resolve the issue to your satisfaction. Keep in mind that you are covered by our 100% guarantee on r & b & soul tickets so you should not have any concerns.
3) How do I print my electronic r & b & soul tickets to see Pharrell?You will need a printer and may need Adobe Reader (which is free) to print any Pharrell tickets that are delivered electronically. You will either receive an email containing a link to download and print the tickets or receive the tickets as an attachment to that email.
4) Do you have Pharrell event tickets?Yes, TicketSupply.com offers tickets for Pharrell at the lowest prices available. You can easily search our site by typing "Pharrell" in the search box. Or you can browse to that page directly by visiting concert and then clicking r & b & soul. This will allow you to view the entire inventory of low-priced Pharrell tickets; you can even view seat information for each Pharrell ticket, which allows you to make the most informed purchasing decision to see your r & b & soul event!
5) How do I find the seats for Pharrell tickets?On the page containing Pharrell ticket details, the general location may be listed if they were provided by the ticket broker. (ticket notes under ticket listing) We do not require the seat numbers to be listed by the ticket brokers for the privacy of the buyer and seller. If the Pharrell seat numbers are not listed, buyers can rest assured that all seats purchased from a single listing will be located together unless otherwise clearly stated in the Pharrell ticket notes.