FAQ
1) I want to purchase festival & tour tickets but I don't know if an event for Powerfest is planned in the near future. How do I find information about the Powerfest schedule?TicketSupply.com posts the Powerfest schedule if it has been made public. You can view the Powerfest schedule on our site and select the date you want to attend (if available). Our site will supply a list of all available tickets to see Powerfest. Just select the tickets you want, make a purchase, and get ready to attend that festival & tour event of a lifetime!
2) What do I do if the festival & tour event that I have tickets for is cancelled and no replacement Powerfest event is scheduled?We suggest calling your ticket broker that was listed on your Powerfest order receipt. You may need to return the Powerfest tickets to receive a full refund. If you have received your Powerfest tickets electronically, you do not need to return them. The festival & tour ticket refunds are typically shown on your statement within 5-7 business days once it is processed by the ticket broker.
3) What do I do if the Powerfest event that I had tickets for is postponed and rescheduled but I cannot go?If the Powerfest event is postponed and rescheduled, you may use your tickets on the new date. If you are unable to use them, you might be able to post the Powerfest tickets for sale elsewhere. As soon as a rescheduled date is announced, TicketSupply.com will update the Powerfest schedule to reflect the new date. TicketSupply.com is not responsible for postponed Powerfest events and can not issue any refunds for these. If there is no rescheduled date and the Powerfest event has been permanently cancelled, please contact your ticket broker (listed on your receipt) for a full refund.
4) How can I find accessible seating tickets to see Powerfest?TicketSupply.com does not specialize in accessible seating, however, we would like to help you any way we can with your Powerfest order. Please contact our phone ticket specialists and see how we can help you find the best festival & tour tickets for Powerfest. We'll be waiting to hear from you!
5) How do I print my electronic festival & tour tickets to see Powerfest?You will need a printer and may need Adobe Reader (which is free) to print any Powerfest tickets that are delivered electronically. You will either receive an email containing a link to download and print the tickets or receive the tickets as an attachment to that email.