FAQ
1) I think I may have received the wrong Ralf Schmitz tickets. What do I do?It is rare that a buyer will receive the wrong Ralf Schmitz tickets, but accidents can happen. If you believe that you have received the incorrect Ralf Schmitz tickets, please contact the ticket broker that is listed on your Ralf Schmitz receipt and provide your order number. Please note that your name isn't always the name on the comedy tickets and that isn't a problem, those are your concert tickets. If the Ralf Schmitz tickets are in a better section, then the ticket broker might have decided to upgrade your Ralf Schmitz tickets for free. Please check with the ticket broker to discuss this with them. If they are in fact the wrong Ralf Schmitz tickets, the ticket broker and us will make every effort to resolve the issue to your satisfaction. Keep in mind that you are covered by our 100% guarantee on comedy tickets so you should not have any concerns.
2) How do I find the seats for Ralf Schmitz tickets?On the page containing Ralf Schmitz ticket details, the general location may be listed if they were provided by the ticket broker. (ticket notes under ticket listing) We do not require the seat numbers to be listed by the ticket brokers for the privacy of the buyer and seller. If the Ralf Schmitz seat numbers are not listed, buyers can rest assured that all seats purchased from a single listing will be located together unless otherwise clearly stated in the Ralf Schmitz ticket notes.
3) What do I do if my order for Ralf Schmitz tickets has not been confirmed by the ticket broker?If the comedy ticket broker has not confirmed your order for Ralf Schmitz tickets, you should call them to find out if there is a problem with your billing. If the ticket broker is unable to confirm the Ralf Schmitz order because the tickets are sold (this is very rare), they will search the TicketSupply.com marketplace to find other Ralf Schmitz tickets for you or we will allow you to cancel the order for a refund. When looking for alternate Ralf Schmitz tickets, we will try to find those with a similar price and location. However, supply and demand for comedy events dictate price and location so there are no guarantees.
4) What do I do if the Ralf Schmitz start time listed on the ticket is different than the time contained in my order information?The start time of the event may have changed since the tickets print date. TicketSupply.com and the ticket broker are not responsible for anyone missing an event due to a time change. Therefore, if you have questions, you should contact the concert venue to determine the correct start time for the Ralf Schmitz event. They would be happy to let you know of any changes to the Ralf Schmitz event.
5) I want to attend the Ralf Schmitz event in several cities. Can I view the entire Ralf Schmitz schedule on the TicketSupply.com web site?Yes, TicketSupply.com lists all the Ralf Schmitz tour dates to simplify your shopping experience. Just search Ralf Schmitz or browse the concert section for Ralf Schmitz. There you will see the Ralf Schmitz schedule listed and you'll find the dates that the Ralf Schmitz event will be held in your desired locations. If you have been to a concert event before then be sure to select the best seats for your preference. If you haven't seen Ralf Schmitz or been to a concert or comedy event then feel free to just ask one of our ticket specialists.