Selena Gomez Tickets

1) I think I may have received the wrong Selena Gomez tickets. What do I do?

It is rare that a buyer will receive the wrong Selena Gomez tickets, but accidents can happen. If you believe that you have received the incorrect Selena Gomez tickets, please contact the ticket broker that is listed on your Selena Gomez receipt and provide your order number. Please note that your name isn't always the name on the pop & rock tickets and that isn't a problem, those are your concert tickets. If the Selena Gomez tickets are in a better section, then the ticket broker might have decided to upgrade your Selena Gomez tickets for free. Please check with the ticket broker to discuss this with them. If they are in fact the wrong Selena Gomez tickets, the ticket broker and us will make every effort to resolve the issue to your satisfaction. Keep in mind that you are covered by our 100% guarantee on pop & rock tickets so you should not have any concerns.

2) What do I do if my order for Selena Gomez tickets has not been confirmed by the ticket broker?

If the pop & rock ticket broker has not confirmed your order for Selena Gomez tickets, you should call them to find out if there is a problem with your billing. If the ticket broker is unable to confirm the Selena Gomez order because the tickets are sold (this is very rare), they will search the TicketSupply.com marketplace to find other Selena Gomez tickets for you or we will allow you to cancel the order for a refund. When looking for alternate Selena Gomez tickets, we will try to find those with a similar price and location. However, supply and demand for pop & rock events dictate price and location so there are no guarantees.

3) How do I find the seats for Selena Gomez tickets?

On the page containing Selena Gomez ticket details, the general location may be listed if they were provided by the ticket broker. (ticket notes under ticket listing) We do not require the seat numbers to be listed by the ticket brokers for the privacy of the buyer and seller. If the Selena Gomez seat numbers are not listed, buyers can rest assured that all seats purchased from a single listing will be located together unless otherwise clearly stated in the Selena Gomez ticket notes.

4) What do I do if the Selena Gomez event that I had tickets for is postponed and rescheduled but I cannot go?

If the Selena Gomez event is postponed and rescheduled, you may use your tickets on the new date. If you are unable to use them, you might be able to post the Selena Gomez tickets for sale elsewhere. As soon as a rescheduled date is announced, TicketSupply.com will update the Selena Gomez schedule to reflect the new date. TicketSupply.com is not responsible for postponed Selena Gomez events and can not issue any refunds for these. If there is no rescheduled date and the Selena Gomez event has been permanently cancelled, please contact your ticket broker (listed on your receipt) for a full refund.

5) What do I do if the pop & rock event that I have tickets for is cancelled and no replacement Selena Gomez event is scheduled?

We suggest calling your ticket broker that was listed on your Selena Gomez order receipt. You may need to return the Selena Gomez tickets to receive a full refund. If you have received your Selena Gomez tickets electronically, you do not need to return them. The pop & rock ticket refunds are typically shown on your statement within 5-7 business days once it is processed by the ticket broker.