FAQ
1) What do I do if the Solaris Winter Music Festival event that I had tickets for is postponed and rescheduled but I cannot go?If the Solaris Winter Music Festival event is postponed and rescheduled, you may use your tickets on the new date. If you are unable to use them, you might be able to post the Solaris Winter Music Festival tickets for sale elsewhere. As soon as a rescheduled date is announced, TicketSupply.com will update the Solaris Winter Music Festival schedule to reflect the new date. TicketSupply.com is not responsible for postponed Solaris Winter Music Festival events and can not issue any refunds for these. If there is no rescheduled date and the Solaris Winter Music Festival event has been permanently cancelled, please contact your ticket broker (listed on your receipt) for a full refund.
2) What do I do if my order for Solaris Winter Music Festival tickets has not been confirmed by the ticket broker?If the festival & tour ticket broker has not confirmed your order for Solaris Winter Music Festival tickets, you should call them to find out if there is a problem with your billing. If the ticket broker is unable to confirm the Solaris Winter Music Festival order because the tickets are sold (this is very rare), they will search the TicketSupply.com marketplace to find other Solaris Winter Music Festival tickets for you or we will allow you to cancel the order for a refund. When looking for alternate Solaris Winter Music Festival tickets, we will try to find those with a similar price and location. However, supply and demand for festival & tour events dictate price and location so there are no guarantees.
3) Do you have Solaris Winter Music Festival event tickets?Yes, TicketSupply.com offers tickets for Solaris Winter Music Festival at the lowest prices available. You can easily search our site by typing "Solaris Winter Music Festival" in the search box. Or you can browse to that page directly by visiting concert and then clicking festival & tour. This will allow you to view the entire inventory of low-priced Solaris Winter Music Festival tickets; you can even view seat information for each Solaris Winter Music Festival ticket, which allows you to make the most informed purchasing decision to see your festival & tour event!
4) What do I do if I received an error message when placing my Solaris Winter Music Festival ticket order?If you see an error message when you are placing your order for Solaris Winter Music Festival tickets, check to make sure that the details you provided on the Solaris Winter Music Festival order form are correct. If, after correcting everything, you still receive an error message, please contact our phone support and they would be happy to help you resolve the situation.
5) What do I do if the festival & tour event that I have tickets for is cancelled and no replacement Solaris Winter Music Festival event is scheduled?We suggest calling your ticket broker that was listed on your Solaris Winter Music Festival order receipt. You may need to return the Solaris Winter Music Festival tickets to receive a full refund. If you have received your Solaris Winter Music Festival tickets electronically, you do not need to return them. The festival & tour ticket refunds are typically shown on your statement within 5-7 business days once it is processed by the ticket broker.