FAQ
1) What do I do if the Sound On Sound Festival event that I had tickets for is postponed and rescheduled but I cannot go?If the Sound On Sound Festival event is postponed and rescheduled, you may use your tickets on the new date. If you are unable to use them, you might be able to post the Sound On Sound Festival tickets for sale elsewhere. As soon as a rescheduled date is announced, TicketSupply.com will update the Sound On Sound Festival schedule to reflect the new date. TicketSupply.com is not responsible for postponed Sound On Sound Festival events and can not issue any refunds for these. If there is no rescheduled date and the Sound On Sound Festival event has been permanently cancelled, please contact your ticket broker (listed on your receipt) for a full refund.
2) What do I do if my order for Sound On Sound Festival tickets has not been confirmed by the ticket broker?If the festival & tour ticket broker has not confirmed your order for Sound On Sound Festival tickets, you should call them to find out if there is a problem with your billing. If the ticket broker is unable to confirm the Sound On Sound Festival order because the tickets are sold (this is very rare), they will search the TicketSupply.com marketplace to find other Sound On Sound Festival tickets for you or we will allow you to cancel the order for a refund. When looking for alternate Sound On Sound Festival tickets, we will try to find those with a similar price and location. However, supply and demand for festival & tour events dictate price and location so there are no guarantees.
3) How do I print my electronic festival & tour tickets to see Sound On Sound Festival?You will need a printer and may need Adobe Reader (which is free) to print any Sound On Sound Festival tickets that are delivered electronically. You will either receive an email containing a link to download and print the tickets or receive the tickets as an attachment to that email.
4) When do the tickets for Sound On Sound Festival go on sale? Check the Sound On Sound Festival event schedule on our site. In many cases, tickets have already gone on sale for this festival & tour event and are available to purchase on the Sound On Sound Festival page. Use our site to get your Sound On Sound Festival tickets now at the lowest prices available. Don't hesitate or you might miss seeing this landmark concert event!
5) What do I do if I never received or I accidentally deleted the email needed to print my Sound On Sound Festival tickets?If you did not receive the email needed to print your Sound On Sound Festival tickets, or you accidentally deleted it, not to worry. Contact your ticket broker listed on your Sound On Sound Festival receipt. They can resend the Sound On Sound Festival tickets for you. If you are unable to find your festival & tour ticket broker information needed, contact us via phone and we will assist you. We are here to make sure that your concert ticket experience is as easy and worry-free as possible.