FAQ
1) As a buyer of String Cheese Incident tickets, what are my responsibilities?TicketSupply.com requires all String Cheese Incident ticket buyers to review and understand that all sales are final and that String Cheese Incident ticket prices are determined by the ticket brokers. We value your business and we are willing to answer any pop & rock ticket questions that you may have. Due to the nature of the event industry, TicketSupply.com is not responsible for time, date, or venue changes and can't issue refunds due to any of these changes. Your String Cheese Incident tickets will be good for the rescheduled date.
2) Do you offer discounted tickets for pop & rock events?Yes, TicketSupply.com offers discounted pricing on tickets for pop & rock events and every other concert event. You can search by pop & rock or by the name of a specific performer (i.e. "String Cheese Incident") in order to find discounted tickets to their events. If you have a specific city or state in mind, enter it when doing your search in order to narrow the list of displayed results.
3) How do I make sure that the String Cheese Incident discount code is properly applied to my pop & rock order?All of our tickets are offered at discounted prices. However, if a String Cheese Incident discount code was provided, simply enter it in the proper area at checkout. Once you enter the String Cheese Incident discount code, scroll up and verify that the discount code was applied for your String Cheese Incident tickets. If you still have questions, you can send our concert ticket team an email and we will confirm your discount code validity.
4) How do I find the seats for String Cheese Incident tickets?On the page containing String Cheese Incident ticket details, the general location may be listed if they were provided by the ticket broker. (ticket notes under ticket listing) We do not require the seat numbers to be listed by the ticket brokers for the privacy of the buyer and seller. If the String Cheese Incident seat numbers are not listed, buyers can rest assured that all seats purchased from a single listing will be located together unless otherwise clearly stated in the String Cheese Incident ticket notes.
5) I think I may have received the wrong String Cheese Incident tickets. What do I do?It is rare that a buyer will receive the wrong String Cheese Incident tickets, but accidents can happen. If you believe that you have received the incorrect String Cheese Incident tickets, please contact the ticket broker that is listed on your String Cheese Incident receipt and provide your order number. Please note that your name isn't always the name on the pop & rock tickets and that isn't a problem, those are your concert tickets. If the String Cheese Incident tickets are in a better section, then the ticket broker might have decided to upgrade your String Cheese Incident tickets for free. Please check with the ticket broker to discuss this with them. If they are in fact the wrong String Cheese Incident tickets, the ticket broker and us will make every effort to resolve the issue to your satisfaction. Keep in mind that you are covered by our 100% guarantee on pop & rock tickets so you should not have any concerns.