FAQ
1) I think I may have received the wrong Sugar Hill Gang tickets. What do I do?It is rare that a buyer will receive the wrong Sugar Hill Gang tickets, but accidents can happen. If you believe that you have received the incorrect Sugar Hill Gang tickets, please contact the ticket broker that is listed on your Sugar Hill Gang receipt and provide your order number. Please note that your name isn't always the name on the rap & hip hop tickets and that isn't a problem, those are your concert tickets. If the Sugar Hill Gang tickets are in a better section, then the ticket broker might have decided to upgrade your Sugar Hill Gang tickets for free. Please check with the ticket broker to discuss this with them. If they are in fact the wrong Sugar Hill Gang tickets, the ticket broker and us will make every effort to resolve the issue to your satisfaction. Keep in mind that you are covered by our 100% guarantee on rap & hip hop tickets so you should not have any concerns.
2) What do I do if my order for Sugar Hill Gang tickets has not been confirmed by the ticket broker?If the rap & hip hop ticket broker has not confirmed your order for Sugar Hill Gang tickets, you should call them to find out if there is a problem with your billing. If the ticket broker is unable to confirm the Sugar Hill Gang order because the tickets are sold (this is very rare), they will search the TicketSupply.com marketplace to find other Sugar Hill Gang tickets for you or we will allow you to cancel the order for a refund. When looking for alternate Sugar Hill Gang tickets, we will try to find those with a similar price and location. However, supply and demand for rap & hip hop events dictate price and location so there are no guarantees.
3) How do I find the seats for Sugar Hill Gang tickets?On the page containing Sugar Hill Gang ticket details, the general location may be listed if they were provided by the ticket broker. (ticket notes under ticket listing) We do not require the seat numbers to be listed by the ticket brokers for the privacy of the buyer and seller. If the Sugar Hill Gang seat numbers are not listed, buyers can rest assured that all seats purchased from a single listing will be located together unless otherwise clearly stated in the Sugar Hill Gang ticket notes.
4) What do I do if I never received or I accidentally deleted the email needed to print my Sugar Hill Gang tickets?If you did not receive the email needed to print your Sugar Hill Gang tickets, or you accidentally deleted it, not to worry. Contact your ticket broker listed on your Sugar Hill Gang receipt. They can resend the Sugar Hill Gang tickets for you. If you are unable to find your rap & hip hop ticket broker information needed, contact us via phone and we will assist you. We are here to make sure that your concert ticket experience is as easy and worry-free as possible.
5) Do you provide information regarding the Sugar Hill Gang?Yes, we list additional information about the Sugar Hill Gang so you can ensure that this is the rap & hip hop event that you wish to attend. You can also find more information about the concert venue. This will allow you to verify that it is the proper event before you make your Sugar Hill Gang ticket purchase.