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FAQ
1) What do I do if I never received or I accidentally deleted the email needed to print my The Ultimate Black Party tickets?If you did not receive the email needed to print your The Ultimate Black Party tickets, or you accidentally deleted it, not to worry. Contact your ticket broker listed on your The Ultimate Black Party receipt. They can resend the The Ultimate Black Party tickets for you. If you are unable to find your rap & hip hop ticket broker information needed, contact us via phone and we will assist you. We are here to make sure that your concert ticket experience is as easy and worry-free as possible.
2) What do I do if the The Ultimate Black Party event that I had tickets for is postponed and rescheduled but I cannot go?If the The Ultimate Black Party event is postponed and rescheduled, you may use your tickets on the new date. If you are unable to use them, you might be able to post the The Ultimate Black Party tickets for sale elsewhere. As soon as a rescheduled date is announced, TicketSupply.com will update the The Ultimate Black Party schedule to reflect the new date. TicketSupply.com is not responsible for postponed The Ultimate Black Party events and can not issue any refunds for these. If there is no rescheduled date and the The Ultimate Black Party event has been permanently cancelled, please contact your ticket broker (listed on your receipt) for a full refund.
3) What do I do if my order for The Ultimate Black Party tickets has not been confirmed by the ticket broker?If the rap & hip hop ticket broker has not confirmed your order for The Ultimate Black Party tickets, you should call them to find out if there is a problem with your billing. If the ticket broker is unable to confirm the The Ultimate Black Party order because the tickets are sold (this is very rare), they will search the TicketSupply.com marketplace to find other The Ultimate Black Party tickets for you or we will allow you to cancel the order for a refund. When looking for alternate The Ultimate Black Party tickets, we will try to find those with a similar price and location. However, supply and demand for rap & hip hop events dictate price and location so there are no guarantees.
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