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FAQ
1) I bought TheMadFanatic tickets but now I don't want to go. How do I cancel my order?Unfortunately, because alternative tickets are a one-of-a-kind item our TheMadFanatic ticket policy to buyer's states that you cannot change, cancel or exchange an order once you have placed it. If you would like more information please refer to the TicketSupply.com policy at the bottom of the page.
2) Can I select my own seats for the TheMadFanatic event?Yes, you can! View our inventory of TheMadFanatic tickets and select the seat with a price that fits your budget. Our selection of alternative tickets are updated frequently, so check our site often if you do not initially find a TheMadFanatic seat that meets your price requirements. We offer the lowest prices around so you are bound to find good alternative seats to see TheMadFanatic in your location.
3) How can I find concert tickets to see TheMadFanatic on TicketSupply.com?Browse the concert section of the site or type TheMadFanatic into the search box on the site. TicketSupply.com always offers TheMadFanatic tickets at the best-price online. If you are looking for another concert or alternative event then be sure to act quickly so you find the best-priced alternative tickets and seats from our large inventory!
4) Why isn't my name displayed on my TheMadFanatic tickets?You are purchasing these TheMadFanatic tickets from a ticket broker who has obtained them for you from someone who couldn't attend the TheMadFanatic event. Since the concert venue only scans the ticket barcodes, the name on the TheMadFanatic ticket is irrelevant. It should not prevent you from seeing TheMadFanatic and experiencing the full alternative event.
5) What do I do if the alternative event that I have tickets for is cancelled and no replacement TheMadFanatic event is scheduled?We suggest calling your ticket broker that was listed on your TheMadFanatic order receipt. You may need to return the TheMadFanatic tickets to receive a full refund. If you have received your TheMadFanatic tickets electronically, you do not need to return them. The alternative ticket refunds are typically shown on your statement within 5-7 business days once it is processed by the ticket broker.