FAQ
1) What do I do if I received an error message when placing my Tkay Maidza ticket order?If you see an error message when you are placing your order for Tkay Maidza tickets, check to make sure that the details you provided on the Tkay Maidza order form are correct. If, after correcting everything, you still receive an error message, please contact our phone support and they would be happy to help you resolve the situation.
2) I think I may have received the wrong Tkay Maidza tickets. What do I do?It is rare that a buyer will receive the wrong Tkay Maidza tickets, but accidents can happen. If you believe that you have received the incorrect Tkay Maidza tickets, please contact the ticket broker that is listed on your Tkay Maidza receipt and provide your order number. Please note that your name isn't always the name on the world tickets and that isn't a problem, those are your concert tickets. If the Tkay Maidza tickets are in a better section, then the ticket broker might have decided to upgrade your Tkay Maidza tickets for free. Please check with the ticket broker to discuss this with them. If they are in fact the wrong Tkay Maidza tickets, the ticket broker and us will make every effort to resolve the issue to your satisfaction. Keep in mind that you are covered by our 100% guarantee on world tickets so you should not have any concerns.
3) As a buyer of Tkay Maidza tickets, what are my responsibilities?TicketSupply.com requires all Tkay Maidza ticket buyers to review and understand that all sales are final and that Tkay Maidza ticket prices are determined by the ticket brokers. We value your business and we are willing to answer any world ticket questions that you may have. Due to the nature of the event industry, TicketSupply.com is not responsible for time, date, or venue changes and can't issue refunds due to any of these changes. Your Tkay Maidza tickets will be good for the rescheduled date.
4) Can my Tkay Maidza tickets be sent to an address other than my billing address?Tkay Maidza tickets that are mailed are sent only to the billing address on file for the buyer. If this is not convenient and the tickets are hard tickets, some Tkay Maidza ticket brokers allow buyers to select a will call pickup option. If the tickets may be digital tickets, you can check into electronic tickets; these can be printed from any location. If you are not sure if the specific Tkay Maidza tickets can be electronic tickets, please contact our customer support and they can help you find this information.
5) There isn't time to ship my Tkay Maidza tickets; can I get my tickets at will call?Yes, you can either get your Tkay Maidza tickets via will call, digital delivery or local pickup. Select either will call, email or local pickup options on the checkout. If you have already ordered and need to change your Tkay Maidza ticket delivery, be sure to call your ticket broker as soon as possible to discuss delivery options. You can find their contact information on the receipt that is sent to you after you purchased your world tickets. Note: If you are picking your Tkay Maidza tickets up at will call, be sure to bring your ID to the box office window.