FAQ
1) Do you provide any guarantees for my Tune-yards tickets?Yes we do! Once the ticket broker has confirmed your order, TicketSupply.com guarantees that your Tune-yards tickets will be authentic and that you will receive them in time to attend the Tune-yards event. If the Tune-yards tickets are hard tickets, they will be mailed to you. If Tune-yards tickets are emailable or are digital tickets, the broker may email them to you for your convenience.
2) Are the listed prices for Tune-yards tickets different from their face value?In most cases, the listed price will be different from the face value of the Tune-yards tickets. The posted price for these Tune-yards tickets is determined by the ticket broker. Ticket brokers need to account for expenses in obtaining the tickets, delivery charges, convenience fees, and other charges in addition to the cost of acquiring the Tune-yards tickets. Buyers may pay more or less than face value for their Tune-yards tickets.
3) What if the Tune-yards event is postponed?If the Tune-yards event is postponed, your Tune-yards tickets will be usable for the postponed event. Since this may be subject to exceptions, you can contact the ticket broker of your Tune-yards tickets to confirm. Call or send the broker an email using the seller contact information that TicketSupply.com provided to you when you bought your Tune-yards tickets.
4) I purchased more than one Tune-yards ticket, are all the seats together?Unless it is clearly noted on the Tune-yards ticket notes, all of the tickets for the Tune-yards event are seated together. If you already purchased, you would most likely be able to see if they were not consecutive seating on your Tune-yards receipt.
5) What do I do if my order for Tune-yards tickets has not been confirmed by the ticket broker?If the other concert ticket broker has not confirmed your order for Tune-yards tickets, you should call them to find out if there is a problem with your billing. If the ticket broker is unable to confirm the Tune-yards order because the tickets are sold (this is very rare), they will search the TicketSupply.com marketplace to find other Tune-yards tickets for you or we will allow you to cancel the order for a refund. When looking for alternate Tune-yards tickets, we will try to find those with a similar price and location. However, supply and demand for other concert events dictate price and location so there are no guarantees.