FAQ
1) What do I do if the Welcome To Night Vale event that I had tickets for is postponed and rescheduled but I cannot go?If the Welcome To Night Vale event is postponed and rescheduled, you may use your tickets on the new date. If you are unable to use them, you might be able to post the Welcome To Night Vale tickets for sale elsewhere. As soon as a rescheduled date is announced, TicketSupply.com will update the Welcome To Night Vale schedule to reflect the new date. TicketSupply.com is not responsible for postponed Welcome To Night Vale events and can not issue any refunds for these. If there is no rescheduled date and the Welcome To Night Vale event has been permanently cancelled, please contact your ticket broker (listed on your receipt) for a full refund.
2) What do I do if my order for Welcome To Night Vale tickets has not been confirmed by the ticket broker?If the festival & tour ticket broker has not confirmed your order for Welcome To Night Vale tickets, you should call them to find out if there is a problem with your billing. If the ticket broker is unable to confirm the Welcome To Night Vale order because the tickets are sold (this is very rare), they will search the TicketSupply.com marketplace to find other Welcome To Night Vale tickets for you or we will allow you to cancel the order for a refund. When looking for alternate Welcome To Night Vale tickets, we will try to find those with a similar price and location. However, supply and demand for festival & tour events dictate price and location so there are no guarantees.
3) I purchased more than one Welcome To Night Vale ticket, are all the seats together?Unless it is clearly noted on the Welcome To Night Vale ticket notes, all of the tickets for the Welcome To Night Vale event are seated together. If you already purchased, you would most likely be able to see if they were not consecutive seating on your Welcome To Night Vale receipt.
4) Do you provide information regarding the Welcome To Night Vale?Yes, we list additional information about the Welcome To Night Vale so you can ensure that this is the festival & tour event that you wish to attend. You can also find more information about the concert venue. This will allow you to verify that it is the proper event before you make your Welcome To Night Vale ticket purchase.
5) What if the Welcome To Night Vale event is postponed?If the Welcome To Night Vale event is postponed, your Welcome To Night Vale tickets will be usable for the postponed event. Since this may be subject to exceptions, you can contact the ticket broker of your Welcome To Night Vale tickets to confirm. Call or send the broker an email using the seller contact information that TicketSupply.com provided to you when you bought your Welcome To Night Vale tickets.