FAQ
1) What do I do if I never received or I accidentally deleted the email needed to print my Will Lee tickets?If you did not receive the email needed to print your Will Lee tickets, or you accidentally deleted it, not to worry. Contact your ticket broker listed on your Will Lee receipt. They can resend the Will Lee tickets for you. If you are unable to find your pop & rock ticket broker information needed, contact us via phone and we will assist you. We are here to make sure that your concert ticket experience is as easy and worry-free as possible.
2) What do I do if the Will Lee event that I had tickets for is postponed and rescheduled but I cannot go?If the Will Lee event is postponed and rescheduled, you may use your tickets on the new date. If you are unable to use them, you might be able to post the Will Lee tickets for sale elsewhere. As soon as a rescheduled date is announced, TicketSupply.com will update the Will Lee schedule to reflect the new date. TicketSupply.com is not responsible for postponed Will Lee events and can not issue any refunds for these. If there is no rescheduled date and the Will Lee event has been permanently cancelled, please contact your ticket broker (listed on your receipt) for a full refund.
3) What do I do if my order for Will Lee tickets has not been confirmed by the ticket broker?If the pop & rock ticket broker has not confirmed your order for Will Lee tickets, you should call them to find out if there is a problem with your billing. If the ticket broker is unable to confirm the Will Lee order because the tickets are sold (this is very rare), they will search the TicketSupply.com marketplace to find other Will Lee tickets for you or we will allow you to cancel the order for a refund. When looking for alternate Will Lee tickets, we will try to find those with a similar price and location. However, supply and demand for pop & rock events dictate price and location so there are no guarantees.
4) Do you offer discounted Will Lee tickets for every city on TicketSupply.com?Yes, you can find cheap Will Lee tickets on TicketSupply.com for all venues. A huge selection of concert tickets is available for Will Lee and all other pop & rock events. You can view the entire inventory of tickets on our web site, including those for concert events or just for Will Lee. You can also buy Will Lee tickets directly from TicketSupply.com with ease.
5) I think I may have received the wrong Will Lee tickets. What do I do?It is rare that a buyer will receive the wrong Will Lee tickets, but accidents can happen. If you believe that you have received the incorrect Will Lee tickets, please contact the ticket broker that is listed on your Will Lee receipt and provide your order number. Please note that your name isn't always the name on the pop & rock tickets and that isn't a problem, those are your concert tickets. If the Will Lee tickets are in a better section, then the ticket broker might have decided to upgrade your Will Lee tickets for free. Please check with the ticket broker to discuss this with them. If they are in fact the wrong Will Lee tickets, the ticket broker and us will make every effort to resolve the issue to your satisfaction. Keep in mind that you are covered by our 100% guarantee on pop & rock tickets so you should not have any concerns.