FAQ
1) What do I do if the 7th Heaven event that I had tickets for is postponed and rescheduled but I cannot go?If the 7th Heaven event is postponed and rescheduled, you may use your tickets on the new date. If you are unable to use them, you might be able to post the 7th Heaven tickets for sale elsewhere. As soon as a rescheduled date is announced, TicketSupply.com will update the 7th Heaven schedule to reflect the new date. TicketSupply.com is not responsible for postponed 7th Heaven events and can not issue any refunds for these. If there is no rescheduled date and the 7th Heaven event has been permanently cancelled, please contact your ticket broker (listed on your receipt) for a full refund.
2) What do I do if my order for 7th Heaven tickets has not been confirmed by the ticket broker?If the pop & rock ticket broker has not confirmed your order for 7th Heaven tickets, you should call them to find out if there is a problem with your billing. If the ticket broker is unable to confirm the 7th Heaven order because the tickets are sold (this is very rare), they will search the TicketSupply.com marketplace to find other 7th Heaven tickets for you or we will allow you to cancel the order for a refund. When looking for alternate 7th Heaven tickets, we will try to find those with a similar price and location. However, supply and demand for pop & rock events dictate price and location so there are no guarantees.
3) Do you have 7th Heaven event tickets?Yes, TicketSupply.com offers tickets for 7th Heaven at the lowest prices available. You can easily search our site by typing "7th Heaven" in the search box. Or you can browse to that page directly by visiting concert and then clicking pop & rock. This will allow you to view the entire inventory of low-priced 7th Heaven tickets; you can even view seat information for each 7th Heaven ticket, which allows you to make the most informed purchasing decision to see your pop & rock event!
4) What do I do if I received an error message when placing my 7th Heaven ticket order?If you see an error message when you are placing your order for 7th Heaven tickets, check to make sure that the details you provided on the 7th Heaven order form are correct. If, after correcting everything, you still receive an error message, please contact our phone support and they would be happy to help you resolve the situation.
5) What do I do if the pop & rock event that I have tickets for is cancelled and no replacement 7th Heaven event is scheduled?We suggest calling your ticket broker that was listed on your 7th Heaven order receipt. You may need to return the 7th Heaven tickets to receive a full refund. If you have received your 7th Heaven tickets electronically, you do not need to return them. The pop & rock ticket refunds are typically shown on your statement within 5-7 business days once it is processed by the ticket broker.