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FAQ
1) How do I find the seats for AfroBear tickets?On the page containing AfroBear ticket details, the general location may be listed if they were provided by the ticket broker. (ticket notes under ticket listing) We do not require the seat numbers to be listed by the ticket brokers for the privacy of the buyer and seller. If the AfroBear seat numbers are not listed, buyers can rest assured that all seats purchased from a single listing will be located together unless otherwise clearly stated in the AfroBear ticket notes.
2) What do I do if I received an error message when placing my AfroBear ticket order?If you see an error message when you are placing your order for AfroBear tickets, check to make sure that the details you provided on the AfroBear order form are correct. If, after correcting everything, you still receive an error message, please contact our phone support and they would be happy to help you resolve the situation.
3) Can my AfroBear tickets be sent to an address other than my billing address?AfroBear tickets that are mailed are sent only to the billing address on file for the buyer. If this is not convenient and the tickets are hard tickets, some AfroBear ticket brokers allow buyers to select a will call pickup option. If the tickets may be digital tickets, you can check into electronic tickets; these can be printed from any location. If you are not sure if the specific AfroBear tickets can be electronic tickets, please contact our customer support and they can help you find this information.
4) What if I don't know which concert event I want to see?If you like concert events, browse to that section using the top navigation. If there is someone specific that you want to search for, just enter the performer information in the search box. (i.e. "AfroBear"). Or, you can locate all performers at a particular concert venue and choose that way.
5) I ordered my AfroBear tickets. When will they ship?Once you have ordered your AfroBear tickets, TicketSupply.com sends you an email containing your tracking website/pin as well as information regarding your ticket broker. You can track your AfroBear tickets using the website link and/or contact your ticket broker for more information. We guarantee that your pop & rock tickets will arrive in time for the AfroBear event!