FAQ
1) Is there a guarantee for the delivery of your Alesana tickets?You will be notified of the approximate ship date after you order. Typically Alesana tickets are shipped within 1 business day but there may be cases where the alternative tickets are not shipped right away. We guarantee that your Alesana tickets will arrive to you in time for the event. If it is not possible to get your Alesana tickets to you in time by shipping, we will arrange for you to pick them up locally or at the venue will call office before the alternative event.
2) How do I make sure that the Alesana discount code is properly applied to my alternative order?All of our tickets are offered at discounted prices. However, if a Alesana discount code was provided, simply enter it in the proper area at checkout. Once you enter the Alesana discount code, scroll up and verify that the discount code was applied for your Alesana tickets. If you still have questions, you can send our concert ticket team an email and we will confirm your discount code validity.
3) I purchased more than one Alesana ticket, are all the seats together?Unless it is clearly noted on the Alesana ticket notes, all of the tickets for the Alesana event are seated together. If you already purchased, you would most likely be able to see if they were not consecutive seating on your Alesana receipt.
4) What are the service charges for Alesana tickets?TicketSupply.com sells cheap Alesana tickets featuring the lowest service charges online. The service charges vary per Alesana event but are significantly less than our competitors. You can see the total ticket price for your Alesana order on the checkout.
5) How are Alesana ticket brokers restricted in their posting and pricing?Ticket brokers must abide by the TicketSupply.com seller agreement. Alesana tickets must be listed in accordance with any applicable international, federal, state, and local regulations, statutes, and laws. However, TicketSupply.com does not regulate the Alesana ticket prices.